A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Tuesday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Thursday, and the shortest are on Tuesday.
This is the #6 most popular Sky phone number out of 11. Click below to go back to the main customer service number and other contact information:
Main phone number · I steps to get human - either enter your home telephone number or press # twice to get menu, 2,3,4,5 - to humans either enter your home telephone number or press # twice to get menu, 2,3,4,5 - to humans ·
Follow the steps given as if an existing TV customer who wants to UPGRADE the package. I've had tech support pick up before - obviously new sales more important the helping... ·
The woman will ask for your phone number, do nothing until she suggest 'i don't know' - say this and you get put straight through to customer services! Just did this - worked perfectly. ·
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Sky phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:This is only 5p per min
What are the hours and when should I call?
Sky operates the call center for this +44 844 887 5000 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 1,481 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Sky phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Sky staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Sky is Wednesday.The most busy day to call is Tuesday.Again, this is based on a sample of 1,481 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Thursday.
The best time to call
In summation, the best day to call Sky is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Sky staffs the call center well on Wednesday.