Rover.com Help Pages

Rover.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (37 hours)
Busiest time: 9am
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Recent Rover.com help topics searched

Let me explain me n what happened to me.*Im a mean on cape cod in Massachusetts named j...
I was hired to watch a dog for one night. I was given no food or reimbursement to purch...
I booked my first client yesterday, went to their house and walked their dog for ** min...
Someone is trying to scam me. I got a request to house sit for someone and they first s...
I tried to become a Rover sitter and it would have been appreciated if there would have...
Booking and refund issue. I had a client who booked me to walk his dogs for April ** a...
I spoke with our potential sitter Lisa in Bellevue Nebraska online via Rovers online s...
I have a house sitter set up for * days to watch my * dogs... I have a ring doorbell wi...
Hello. Did an initial meet and greet with Beth Anderson I was feeling confident of th...
Both of my rover regulars have told me they either can't or have had trouble inputing w...
I can't complete my background check on Checkr. I might have provided wrong information...
Hi I set up my rover account through my Facebook account but the email I use for it is...
We had an appt. to meet the walker (a new one), last week. We rearringed our schedule t...
I have a client, Laurie, who originally booked * drop-in visits for her boxers. * today...
I had originally booked for my dog to have added pickup and drop off service added on...
Dear Rover,**I STRONGLY URGE you to SERIOUSLY look into the profile of “Lacey W”. The p...
I am currently in the middle of a house sitting booking and even though my terms were l...
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Rover.com Online Help at support.rover.com - Info & Stats

Help desk address
http://support.rover.com/anonymous_requests/new
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9am
Average turnaround time
37
Rank amongst all ways to reach them
1
Other means of communication
web, phone
Communication customer rating
74%
Quality of help rating
83%
Votes for online help
64
When this was last updated
Wed Mar 25 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-453-7889

Rover.com Help Pages: What to Know

This is the Rover.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Rover.com's best customer help page or faq or forum, this is the best entry point according to 3,750 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-453-7889) which we show above. Sometimes when you dig through the various help topics and volumes on support.rover.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Rover.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Rover.com: General Information

Rover.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Rover.com using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-453-7889 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Rover.com.

Do Rover.com and GetHuman work together?

GetHuman has no relationship with Rover.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Rover.com Contact Info

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