Rockauto Help Pages

Rockauto Customer FAQ, Forum, and Online Help Desk

For Customer Care
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Rockauto doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Rockauto help topics searched

Hello i ordered a parking brake assembly and only received * nylon washers. while searc...
Placed an order yesterday ********** with out my street address which is **east ave cou...
I got charged but got no confirmation or email? But I was charged ***$ And after sear...
Mirror for a **** cayenne turbo
I would like to order few parts for **** Mercedes ML *** but I need to confirm the part...
Status of order... did not receive order confirmation. My bank has paid for it
Order ********** was shipped in * boxes from * shippers .The one box arrived fri...
Well I had order a part for my car it’s been over week or so I liked to find out what’s...
I brought a part for my truck and i instilled it it work for a week and it broke yesterday
I received my parts order but in the package came a paper with the order number and all...
I received the wrong part for my car and I did not get rembourse
Call me back needing passenger side motor mount for **** Chevy Cavalier LS model with a...
I'm looking to get reimbursed for a defective Moog wheel bearing. Part was purchased an...

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Rockauto Help Pages: What to Know

The Rockauto help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Rockauto to share, but we can point you in the right direction. In the last 12 months, 241,950 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Rockauto customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Rockauto has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Return an Order. Hopefully, Rockauto will build a web-based presence soon to address common problems and questions. Given that Rockauto does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Rockauto: General Information

Rockauto doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with Rockauto using 2 different media: phone, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-762-5288 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Rockauto.

Do Rockauto and GetHuman work together?

GetHuman has no relationship with Rockauto and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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