A:Press 3 at the first menu.Our free phone can also navigate phone menus to get a live human at Reebok for you.
Q:
Does Reebok offer 24 hour customer service?
A:Not at this number; hours here are Mon-Fri 8:30am-8pm, Sat-Sun 11am-7pm EST.The least busy day is Saturday, and the most busy day is Friday.If the call center is closed, you can schedule a call.
Q:
How long will I wait on hold?
A:The average hold time is 3 minutes.The longest hold times are on Friday, and the shortest are on Wednesday.You can skip the hold time for free.
How do I get through the phone menu to a live person?
Consider using our free service that calls and talks to customer service for you, then sends you a report. Or use our free service that waits on hold and tells you when a human rep is on the line. But if those options don't appeal to you, our team has also documented the phone menu for Reebok below.
Our AI powered phone can dial, navigate the phone menu, wait on hold, and even talk to customer service for you, for free. You don't even need to learn about the path through the various phone options.
That same, free GetHuman Phone can call and navigate the menus and wait on hold for you, but you can opt to do all the talking. We notify you when a rep is on the line and ready to talk, so no need to worry about changing menu options and weaving your way through the maze.
Of course, we completely understand if you prefer to do all the dialing, waiting, and talking yourself. All of these free tools are optional.
GetHuman researchers routinely call this Reebok phone number to document the phone system.
Here is how our research team describes the way the Reebok phone system greets you: For order status, press 1. For general questions, press 2. For data privacy, press 3.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 3 at the first menu.
Below are some clips we've found from Reebok's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Hi.
Thanks for calling Reebok.
Calls may be recorded.
For order status, press one. For general questions, press two.
To use a different phone number, press two."
Excerpt from a call with Reebok
Monday, January 1, 2024 10:02 PM
The first phone menu
"Hi.
Thanks for calling Rebate.
Calls may be recorded.
For order status, press one.
For general questions, press two.
For CCPA and other data privacy inquiries, press three."
Excerpt from a call with Reebok
Saturday, June 8, 2024 10:32 AM
What are the hours and when should I call?
Reebok operates the call center for this 866-870-1743 phone number Mon-Fri 8:30am-8pm, Sat-Sun 11am-7pm ET.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 68 calls made in the last 90 days using our free, web-based phone (see above).
When you use our free AI-powered phone to call and talk, wait on hold, or navigate for you, it will automatically wait until the Reebok call center opens before trying to call. It will ask your permission before it places the call, so you can also further delay that scheduled call until you are ready. But that means you can "set it and forget it" ahead of time.
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Reebok phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Reebok staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Reebok is Saturday.The most busy day to call is Friday, which averages 1900% more phone calls by comparison.Again, this is based on a sample of 68 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Mon
Tue
Wed
Thu
Fri
Busiest
Sat
Quietest
The shortest wait on hold
We measured the shortest hold times to be on Wednesday.The longest wait in the queue on average occurs on Friday.
In summation, the best day to call Reebok is Wednesday.It isn't the least busy day, but the fact that hold times are shortest combined with it being on the busy side tells us that Reebok staffs up on Wednesday to handle the higher call volume, and that makes it the best time to call.
Why Customers Call Reebok
If you have time to do a bit of reading before you call Reebok, we recommend you read over some of our problem-specific articles.
Yes, all Reebok products are covered by a warranty. We stand behind the quality and craftsmanship of our products, and we are committed to ensuring customer satisfaction. Our warranty covers any manufacturing defects or faulty materials that may be present in our products. If you experience any issues or defects with your Reebok purchase, please contact our customer service team. They will be happy to assist you and provide information on how to proceed with a warranty claim. Please note that our warranty does not cover normal wear and tear or damage caused by misuse or improper care of the products.
Yes, Reebok offers free shipping on all orders with no minimum purchase required. Whether you're purchasing a single item or multiple products, you can enjoy the convenience of free standard shipping to your doorstep. However, please note that the free shipping option may take a bit longer to deliver compared to expedited shipping methods. Reebok aims to provide a seamless shopping experience and customer satisfaction, including the benefit of free shipping on all orders. If you have any further questions or need assistance with your order, our customer service team is readily available to assist you.
Reebok provides a comprehensive size guide for shoes to ensure customers find the perfect fit. Our sizing chart covers both men's and women's footwear, including athletic shoes, casual sneakers, and boots. To determine the right size, customers can refer to our measurement guidelines, which include foot length and width measurements. We recommend measuring both feet and using the larger of the two measurements to ensure comfort. Moreover, the size guide provides a conversion table for international sizing. In case of any confusion, our customer service team is available to assist with sizing queries. At Reebok, we understand the importance of finding the right fit for optimal performance, comfort, and style, and our size guide aims to support customers in making informed decisions.
Click the link above to get answers to just about any Reebok customer service question, including step by step guides for the most complex issues. You can also detail a new issue and get answers instantly.
Below is a sample of recent calls to Reebok, and their purpose. Are any of these similar to the reason you are trying to call?
Inquiry about order status: "I have ordered my shoes and I want to know the delivery status."
- From a call lasting 2m 54s , Nov 12, 2024 2:59 PM
Return and exchange order: "I want to change my order for return and refund instead of getting a men's shoes."
- From a call lasting 6m 30s , Aug 20, 2024 7:26 PM
Inquiry about shoe availability: "I'm wanting to call to see if they no longer make it."
- From a call lasting 5m 57s , Aug 16, 2024 2:08 PM
Information about why customers call Reebok is extracted from issues that customers have reported to GetHuman.
As a last, sometimes only, resort- Reebok customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team, and rarely leads to a real-time conversation, which is why GetHuman does not recommend this unless it's the only way.
Conclusion and closing notes
This is Reebok's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Reebok agent. This phone number is Reebok's best phone number because 4,032 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 866-870-1743 include Returns, Cancel order, Change order, Track order, Complaint and other customer service issues. Rather than trying to call Reebok first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. In total, Reebok has 1 phone number. It's not always clear what is the best way to talk to Reebok representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
GetHuman does not provide call center services or customer support operations for Reebok. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Reebok. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.