Redbox Help Pages
Redbox Customer FAQ, Forum, and Online Help Desk
Redbox Help @ help.redbox.comCustomer Help
- It takes an average of 38 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 3pm.
- Common topics include Returns, Problem With a Rental, Never Received Movie, Overcharge on Account, Report Machine Problem, and more.
Help for your specific problem
Start typing out the reason you want to get in touch with Redbox. In effort to save you time pouring over the various articles on their website, we can supply answers and step-by-step guides in moments. We recommend you start here, and follow instructions specific to your issue.
Recent Redbox help topics searched
I want to know what's going with the charges charged to my card.. it was out of the blu...
I am being charged for movies that I never rented, my card was stolen. I reported it t...
Hi Redbox,*You sent me an E-mail with the details below, but I live in the UK and have...
I rented * movies and got charged **.**. trying to see why I'm getting charged that
I received a promo code for my birthday to receive a free kiosk rental or $* off In Dem...
I bought a movie and it is so scratched up it will not be play.. can I return it and ge...
I bought a used movie and it is so scratched up it will not be play. I would like to re...
Our PGE telephone pole was damaged before noon today. It’s now almost *:** pm and I ha...
I hit on a movie thinking it was Roe vs Wade. I don’t know what the movie was called. I...
I have a brilliant idea that needs to be passed on today but I have no legal team I jus...
I rented a movie months ago & returned it. You have been charging me $*.** every * week...
I rented * movies and bought another all from the same kiosk through the app am I went...
I'm really just not sure when my movies are due back and I wanted to make sure that I k...
Before in detail I see the language. Where I can see the language nos?
I didn't rent no movies from redbox thay took money from my card
I used redbox one time and I keep getting charges from them. I demand to know why and I...
forgot to put dvd in case when i returned case
Redbox Online Help at help.redbox.com - Info & Stats
Help desk addresshttps://help.redbox.com/contact/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3pm
Average turnaround time38
Rank amongst all ways to reach them1
Other means of communicationweb, email
Communication customer rating93%
Quality of help rating63%
Votes for online help233
When this was last updatedMon Apr 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Redbox Help Pages: What to Know
This is the Redbox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Redbox's best customer help page or faq or forum, this is the best entry point according to 48,744 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.redbox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Redbox agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Redbox: General Information
Redbox does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Redbox using 2 different media: web, email. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Redbox.
Do Redbox and GetHuman work together?
GetHuman has no relationship with Redbox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.