Redbox Help Pages

Redbox Customer FAQ, Forum, and Online Help Desk

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Redbox doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Redbox help topics searched

I returned a dvd that we rented to the box and forgot to put the movie in the holder.
Disc won’t play. Other discs work fine. I want a refund.
I rented some movies and now I'm just getting out of the hospital and being quarantined...
I rented * dvds on *-**-**** from a Redbox kiosk I returned both dvds on *-**-**** then...
I rented two movies from Redbox two days ago on the **th four hours ago today I got a c...
Redbox charged me $** and I'm not sure why. I've returned the movies we rented and have...
Items missed plz call back
I received emails saying i changed my password and email account and I don't even have...
My promo code won’t work
I have been to Dollar General. Kroger and both boxes at Wal- Mart.All of them are full...
I lost two movies in a car accident and wish a refund
I'm still being charged for a movie I returned. Last movie rental I kept for * day but...
I forgot my password. And I need to get it or reset it.
Due to the corona i couldnt leave for * days was late taking movies back couldnt waych...
Redbox is not even answering their phone. They state because of COVID. When is people g...
The trailer provided for Come Play is actually a trailer for a different movie. The mov...
I was charged $**.** for a movie I returned over a week ago. I only rented the movie fo...

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Redbox Help Pages: What to Know

The Redbox help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Redbox to share, but we can point you in the right direction. In the last 12 months, 48,744 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Redbox customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Redbox has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Returns. Hopefully, Redbox will build a web-based presence soon to address common problems and questions. Given that Redbox does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Redbox: General Information

Redbox doesn't have an online help desk for customer service, but you can call them on the phone. In total, you can communicate with Redbox using 3 different media: phone, chat, email. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-733-2693 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Redbox.

Do Redbox and GetHuman work together?

GetHuman has no relationship with Redbox and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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