ROBLOX Help Pages

ROBLOX Customer FAQ, Forum, and Online Help Desk

Average time to fix: (7 hours)
Busiest time: 10:15am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Hacked AccountTweet re: Account AccessTweet re: Missing RobuxTweet re: Refund a ChargeTweet re: Reset PasswordHelp with something else

Recent ROBLOX help topics searched

I need roebucks at least **** but I can’t get any
My Roblox account khayd** got hacked. The hacker changed the password, made a pin and c...
I bought two roblox gift card one for my daughter and one for my friends son as a birth...
Kids make me sad because I'm a noob and have no robux so could you send me some robux s...
I forgot my password to my account my user is moomoocakey*****
I saw people having s. E. X and people like kids saw them and they were doing dirty thi...
A guy named WoodBleeper on my server is hacking the server and making himself win every...
We bought a Roblox card for my sons birthday and he was so excited and scratched the nu...
I made a claimed with y'all on the **rh about unauthorized charges to my debit card and...
My account got hacked, and they took all my robux and spent it. I bought *,*** and when...
My account got hacked, and they took all my robux and spent it. I bought *,***, and whe...
Chat is completely broken. I don’t understand why. I cannot play any games without the...
Ok so I have a cousins who plays Roblox with me but he keeps getting disconnected and i...
This user named Its*Hala**** told me she new my password when I tried to get on later i...
in a form I filled out, I put the email as *****@***.com, but I realized that it is act...
My Xxsavage****xX account got hacked by robloxlover***** and I can’t get it back I’ve t...
I bought robux to buy something I had to buy them in game and I bought the thing but I...
Get help with my issue

ROBLOX Online Help at corp.roblox.com - Info & Stats

Help desk address
http://corp.roblox.com/contact-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
7
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web, twitter
Communication customer rating
92%
Quality of help rating
81%
Votes for online help
4,826
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
888-858-2569

ROBLOX Help Pages: What to Know

This is the ROBLOX help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ROBLOX's best customer help page or faq or forum, this is the best entry point according to 321,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-858-2569) which we show above. Sometimes when you dig through the various help topics and volumes on corp.roblox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ROBLOX agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ROBLOX: General Information

ROBLOX has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ROBLOX using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-858-2569 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ROBLOX.

Do ROBLOX and GetHuman work together?

GetHuman has no relationship with ROBLOX and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

ROBLOX Contact Info

Other Company Help Desks

AT&T Wireless Help PagesGEICO Help PagesIRS Help PagesPayPal Help PagesUber Help PagesApple Help PagesChase Help PagesCVS Caremark Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!