ROBLOX Help Pages

ROBLOX Customer FAQ, Forum, and Online Help Desk

ROBLOX Help @ corp.roblox.com
Customer Help
  • It takes an average of 7 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 1:15pm.
  • Common topics include Hacked Account, Account Access, Refund a Charge, Reset Password, Missing Robux, and more.
Since there is a phone number available, we have to recommend calling ROBLOX and talking to a real human being instead of searching their help site for answers.

Recent ROBLOX help topics searched

My password when I try to login it won’t work even know it’s correct so pls login me back in
WIJ KUNNEN GEEN ROBUX KOPEN
my account was hacked. first, the hacker changed his email, then his password. I tried...
Hi!**I l*st my Passwort than i was hacked *Can you Help me with it ?*Username:Lukii***
My account was banned because of an inappropriate picture of my friend (Dudo*Seer) who...
Hi my son has been playing Roblox for years he is now ** and still plays daily but the...
I C ANNIT ACCESS MY ROBLOX ACCOUNT FOR * DAYS
So i was playing ff* and i was getting a little frustrated that i wasnt getting passed...
So I bought a limited last Friday called Egg of Hidden Treasure. I wanted to know how m...
So this kid was bullying me in for infection, and he kept killing me and I asked nicely...
i was scratching it and I accidentally went to hard please help i just wanted a Gift Ca...
my Roblox card got ripped while I was scratching it please help*my user is XwX**T and...
i just want it to fixed because i really want to play bedwars im really sorry roblox sa...
I got banned on un fairly reasoning*I joined a tycoon game. Some person was flying arou...
I wanna text with a human or sprach cause my father did not trusted roblix in **** and...
Bonjour roblox j'aimerai avoir des robux mon pseudo est guiguy** j'aimerai avoir...

ROBLOX Online Help at corp.roblox.com - Info & Stats

Help desk addresshttp://corp.roblox.com/contact-us
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time7
Rank amongst all ways to reach them3
Other means of communicationphone, email, web, twitter
Communication customer rating49%
Quality of help rating85%
Votes for online help4,830
When this was last updatedFri Mar 15 2024 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-858-2569

ROBLOX Help Pages: What to Know

This is the ROBLOX help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for ROBLOX's best customer help page or faq or forum, this is the best entry point according to 321,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-858-2569) which we show above. Sometimes when you dig through the various help topics and volumes on corp.roblox.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from ROBLOX agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting ROBLOX: General Information

ROBLOX has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with ROBLOX using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-858-2569 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like ROBLOX.

Do ROBLOX and GetHuman work together?

GetHuman has no relationship with ROBLOX and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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