QVC Help Pages
QVC Customer FAQ, Forum, and Online Help Desk
QVC Help @ qvc.com
- It takes an average of 6 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1pm.
- Common topics include Billing issue, Refunds and returns, Order issue, Account issue, Cancel or change order, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling QVC and talking to a real human being instead of searching their help site for answers.
Recent QVC help topics searched
I wanted to make a comment on the Kate Spade **.** bag.. I Was disappointed..*The in...
I have had it with your company!!!! I am trying to order something and I can't talk to...
yes i would like to know if the camera i purchased on dec ** **** is paid in full
*) Placed order for Ellueur eye cream - got call from my bank fraud dept. - SCAM**)Inv...
I have a auto ship I want to stop it’s Malloy X*
Unauthorized charges of **.**, charged * times yesterday at *: ** am
Do you have the new bright light battery back up light bulbs?
I ordered. A rolling Walker in facebook QVC store I have not received it yet order over...
Want to place an order
No complaint just wanted to tell you I really like Alberti he’s like a breath of fresh...
Help with returning items
I want to return * bags*purses that i ordered on line and want my account credited asap...
I have not received my order. Checking this morning it looks like it's being returned...
I’m just filing a complaint “if” it was NOT Carolyn Gracie’s decision to leave QVC. Ple...
I neeed a return address label to return the purse. It is a fake Dooney and Burke...
QVC Online Help at qvc.com - Info & Stats
Help desk addresshttps://www.qvc.com/content/information/customer-service.html
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time6
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating94%
Quality of help rating82%
Votes for online help201
When this was last updatedFri Dec 08 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-367-9444
QVC Help Pages: What to Know
This is the QVC help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for QVC's best customer help page or faq or forum, this is the best entry point according to 32,184 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-367-9444) which we show above. Sometimes when you dig through the various help topics and volumes on qvc.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from QVC agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting QVC: General Information
QVC has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with QVC using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-367-9444 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like QVC.
Do QVC and GetHuman work together?
GetHuman has no relationship with QVC and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.