Yes! This phone number operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Sunday.See below for more and to learn where this data comes from.
How long will I have to wait to speak to QVC Automated Ordering?
The average hold time is 3 minutes.The longest hold times are on Wednesday, and the shortest are on Monday.
This is the #2 most popular QVC phone number out of 2. Click above to go back to the main customer service number and other contact information, including QVC email addresses, twitter handles, and live chat options.
Press 5 at the first menu, then press 0. Menu: To check an order or cancel an order, press 1. For the status of a return, press 2. For auto-delivery plans or to apply for a Q card or place an order, press 3. To approve shipment on a wait order, press 4. To change your PIN number or for any other questions, press 5. To talk to a team member, press 8.See details
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this QVC phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 4 to get specialist
Here is how our research team describes the way the QVC phone system greets you: Place an order or request product information: press 1. For customer service, press 2.
Below are some clips we've found from QVC's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:
Heard when the phone system first answers
"Welcome to QVC. To place an order or obtain product information, press one.
For customer service Welcome to QVC's automated ordering.
Press two. To order using please select one of the following."
Excerpt from a call with QVC
Wednesday, April 3, 2024 11:32 AM
They may ask you to enter information with the dial pad
"Welcome to QVC. To place an order or obtain product information, press one.
For customer services, press two.
To QVC's automated ordering. To please select please enter the quantity."
Excerpt from a call with QVC
Thursday, February 26, 2026 2:26 AM
The first phone menu
"Welcome to QVC. To place an order or obtain product information, press one.
For customer services, press two."
Excerpt from a call with QVC
Sunday, May 10, 2026 8:46 PM
What are the hours and when should I call?
QVC operates the call center for this 800-345-1515 phone number 24 hours, 7 days. The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 536 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this QVC phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like QVC staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call QVC is Wednesday.The most busy day to call QVC is Sunday. Again, this is based on a sample of 536 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Busiest
Mon
Tue
Wed
Quietest
Thu
Fri
Sat
The shortest wait on hold
We measured the shortest hold times to be on Monday.The longest wait in the queue on average occurs on Wednesday.
The best time to call
In summation, the best day to call QVC is Wednesday. This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that QVC staffs the call center well on Wednesday.
Why call this QVC number?
Below is a sample of recent calls to QVC, and their purpose. Are any of these similar to the reason you are trying to call?
Issues with payment information: They keep saying they need some new information on my Mastercard.
Taken from a call on Friday, May 8, 2026 12:56 PM
Account issue inquiry: I just ordered a purse and it came in the other day.
Taken from a call on Friday, May 8, 2026 1:00 AM
Ordering with Easy Pay: I'm trying to order something online, but it's not giving me the Easy Pay option to order it.
Taken from a call on Saturday, May 2, 2026 7:53 PM
Placing an order: Hi. I wanna place an order for the Sketchers Sketchers Slip On Go Walk.
Taken from a call on Saturday, May 2, 2026 3:22 PM
Account inquiry issues: Thought anybody could get a account with QVC.
Taken from a call on Friday, April 24, 2026 7:42 AM
Order colors of products: So let me get the purple ones and the red ones.
Taken from a call on Thursday, April 9, 2026 6:31 PM
Request for payment extension: I was hoping I could get an extra extension on my flex pays.
Taken from a call on Monday, March 30, 2026 8:01 PM
Return process inquiry: I wanted to find out how you return something.
Taken from a call on Thursday, March 5, 2026 5:05 AM
Payment issue with card: Usually, I can pay, but it won't take this debit card for some reason.
Taken from a call on Wednesday, March 4, 2026 12:16 AM