Publisher's Clearing House Help Pages

Publisher's Clearing House Customer FAQ, Forum, and Online Help Desk

Average time to fix: (68 hours)
Busiest time: 1pm
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Tweet re: Account AccessTweet re: Order a MagazineTweet re: Refund a ChargeTweet re: Missing DeliveryTweet re: Cancel AccountHelp with something else

Recent Publisher's Clearing House help topics searched

I want my order cancelled
Had a phone call this morning where they claimed to be with PCH and that we needed to c...
Return an order that was sent as a duplicate of what I already had received.
CANCEL THE ORDER FOR MAGNETIC CLIP MAGNETS. I HAVE ALREADY HAVE ONE.
Customer ID . *********** **Att* Emily J.*I want to cancel order on out of stock for...
Hello*I paid for a subscription and only received * issues
I need to return the Tac Visor because it doesn't call in my field of vision in my Rav...
My order was received today but instead of receiving the eyeglass cleaner I received a...
Hello Chris-are you still looking into what I should do to help get my account.pch.com...
Hi-I am needing assistance in re applying for my account.pch.com app to be on my new iP...
Before Christmas I ordered a Lace Christmas cloth for my mantle. I have not heard a wo...
Whrn I log into my account I see where there is no balance owing however I understand I...
I just received a very disturbing call from a man identifying himself as Mr. Dave Sayer...
hello, I receive a Item in the mail yesterday that I didn't order. but over a week ago...
Scratch stakes.com is it a legit*Website I contacted.them*The site now does not exist*I...
I screwed up getting into games by mistyping my *password. Now my password is DISAB...
I would like to know the procedure for contacting a winner. Also the requirements neede...
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Publisher's Clearing House Online Help at pch.custhelp.com - Info & Stats

Help desk address
http://pch.custhelp.com/app/utils/login_form/redirect/ask
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1pm
Average turnaround time
68
Rank amongst all ways to reach them
3
Other means of communication
phone, email, web, facebook
Communication customer rating
73%
Quality of help rating
59%
Votes for online help
305
When this was last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-459-4724

Publisher's Clearing House Help Pages: What to Know

This is the Publisher's Clearing House help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Publisher's Clearing House's best customer help page or faq or forum, this is the best entry point according to 20,094 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-459-4724) which we show above. Sometimes when you dig through the various help topics and volumes on pch.custhelp.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Publisher's Clearing House agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Publisher's Clearing House: General Information

Publisher's Clearing House has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Publisher's Clearing House using 4 different media: phone, email, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-459-4724 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Publisher's Clearing House.

Do Publisher's Clearing House and GetHuman work together?

GetHuman has no relationship with Publisher's Clearing House and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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