Post Office Help Pages

Post Office Customer FAQ, Forum, and Online Help Desk

Post Office Help @ postoffice.co.uk
Customer Help
Average time to fix: (15 hours)
Busiest time: 10:15am
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Recent Post Office help topics searched

********************** I have this tracking number and I want to know where it is
I am expecting a package, how do I stop delivery of that package before I receive it
Cannot track priority mail package mailed on December *, ****l Tracking number is...
Hello...I realize I have no recourse to Christmas cards with gift cards enclosed, that...
Sir I Want contact number of sadh nager Delhi post office*Thanks*From Rakesh
Good evening my name is siphiwe kindly update me can i collect srd grant at post office...
Good morning I purchased a One* all voucher on line on **th October ****(Order No...
Hi would like to know if I have received my first covid-** relief of stress fund using...
I want to send a courier to India. Is India receiving courier or not from Australia.
Hello I am from Australia and I want to know Is India receiving parcels or courier from...
parson not delivery issue track ID track ID....DE*********IN
On Friday **-**-** I posted a *stclass "to sign for" letter Ref NV*********BG this is s...
My persal is not delivered

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Post Office Online Help at postoffice.co.uk - Info & Stats

Help desk addresshttp://www.postoffice.co.uk/find-out-more/customer-service/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time15
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating75%
Quality of help rating80%
Votes for online help50
When this was last updatedMon Jun 21 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845-611-2970

Post Office Help Pages: What to Know

This is the Post Office help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Post Office's best customer help page or faq or forum, this is the best entry point according to 6,462 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845-611-2970) which we show above. Sometimes when you dig through the various help topics and volumes on postoffice.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Post Office agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Post Office: General Information

Post Office has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Post Office using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845-611-2970 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Post Office.

Do Post Office and GetHuman work together?

GetHuman has no relationship with Post Office and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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