Playstation America Help Pages

Playstation America Customer FAQ, Forum, and Online Help Desk

Playstation America Help @ support.us.playstation.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 9am
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Recent Playstation America help topics searched

recover my account and cancel it.
My cousin bout a * day free trial on accident an I needed the money refunded
My account won’t allow me to add funds to my wallet. Each time I go to do so I get an e...
Got banned and just got back to my game bc my nephew been playing it
Can't get multi-player on cold war to work at all
I need to cancel my subscription and refund
I purchased it takes two full price, and I see it on sale today. Can I get a refund or...
i got a playstation card yesterday and i havent used it and it said the code was wrong...
Double charged for subscription for the past year started a yearly subscription last ma...
My brother bought a game under my name that I already owned. I need a refund
Account was suspended but it wasn't me who was accessing the account
I bought a game yesterday that he’s not longer assisting in the store PlayStation store
I preordered Dawn of Ragnarok it came out on the ** but I did not get it. It is saying...
I'm trying to sign in my PlayStation account
I forgot my password word and my birthday is not correct
My account got hacked and I have been locked out and cannot change my login info to get...

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Playstation America Online Help at support.us.playstation.com - Info & Stats

Help desk addresshttps://support.us.playstation.com/app/contact_options/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time3
Rank amongst all ways to reach them2
Other means of communicationphone, web, twitter, chat
Communication customer rating95%
Quality of help rating76%
Votes for online help59
When this was last updatedSat Jun 25 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-345-7669

Playstation America Help Pages: What to Know

This is the Playstation America help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Playstation America's best customer help page or faq or forum, this is the best entry point according to 612 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-345-7669) which we show above. Sometimes when you dig through the various help topics and volumes on support.us.playstation.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Playstation America agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Playstation America: General Information

Playstation America has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Playstation America using 4 different media: phone, web, twitter, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-345-7669 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Playstation America.

Do Playstation America and GetHuman work together?

GetHuman has no relationship with Playstation America and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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