Planet Fitness Help Pages

Planet Fitness Customer FAQ, Forum, and Online Help Desk

Planet Fitness Help @
Customer Help
Average time to fix: (40 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Planet Fitness help topics searched

For over a month I I have been coming to the Escondido, ca autopark location and everyd...
i have been billed multiple times a month for different prices and nobody knows whats g...
Joined planet fitness online and somehow it is sgowing the wrong club as my home club...
Today I was in Planet Fitness in West Covina. I have never had any issues with PF in th...
I’m going on vacation for a month international country. So I can’t used my membership...
I had asked an employee tonight shine the scanner in my face. Employee said it was corp...
My ** year old daughter would like to sign up a membership in Marshalltown, IA. She wou...
To whom it may concern* (My apologies if this email had reached the incorrect person...
I have a complaint that will lead to me canceling my membership i need to speak with...
I joined planet Fitness on Jan * **** when I got my *st bill was on Jan **th **** ,I th...
I have an issue with the management and the fitness team a specific person at the Monro...
I would like manager Kylie Deason to contact me ***-***-**** in reference to an issue w...
This is ****...why dont you have real people at a call center helping your clients?? Th...
There's a homeless girl living at the gym. How is it that I've noticed and I'm only the...

Get help with my issue

Planet Fitness Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time40
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating66%
Quality of help rating95%
Votes for online help71
When this was last updatedSun Aug 07 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number844-880-7180

Planet Fitness Help Pages: What to Know

This is the Planet Fitness help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Planet Fitness's best customer help page or faq or forum, this is the best entry point according to 8,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (844-880-7180) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Planet Fitness agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Planet Fitness: General Information

Planet Fitness has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Planet Fitness using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 844-880-7180 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Planet Fitness.

Do Planet Fitness and GetHuman work together?

GetHuman has no relationship with Planet Fitness and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Planet Fitness Contact Info

Other Company Help Desks

Paying Too Much for Cable?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!