Planet Fitness Help Pages
Planet Fitness Customer FAQ, Forum, and Online Help Desk
Average time to fix: (46 hours)
Busiest time: 2:30pm
Recent Planet Fitness help topics searched
I am a black card member from Valparaiso indiana. I am visiting foley Alabama and was a...
I’m trying to get my w*. I never received it.
Planet fitness in elmwood park Illinois has incredibly arrogant night shifts staff...
I am the member of planet fitness from last ** years. My membership expired on...
************Hello Planet Fitness Manager*Client Representative.*My name is Wesley and I...
I recently joined the Brackenfell planet fitness club and notice my banking details I g...
Looking for a phone number for your Media or Marketing department.
I cant get anyone to answer phone at corporate off on hold almost ** minutes *Please ca...
I want to know why I was charged **.** on Feb *. My monthly fee is **.**. Colleen Nugent
I want to sign up for a black card membership but first I would like to no if I want to...
Why doesn’t planet fitness have a couples membership say for **$ more a month?
Hello,*I joined Planet Fitness Brockport location this morning on line. When i tried to...
I was at the mentor planet fitness February *th, around *:**pm to *:**pm .there were th...
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I found a set of car keys last night. Aside of about ** keys there is attached * Planet...
Joined ********** charged me $**.** I asked why so high I see it for *.** and even...
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Planet Fitness Online Help at planetfitness.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Average turnaround time
Rank amongst all ways to reach them
Other means of communication
Communication customer rating
Quality of help rating
When this was last updated
Tue Apr 07 2020 08:00:00 GMT+0000 (UTC)
Best phone number
Planet Fitness Help Pages: What to Know
This is the Planet Fitness help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Planet Fitness's best customer help page or faq or forum, this is the best entry point according to 8,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (844-880-7180) which we show above. Sometimes when you dig through the various help topics and volumes on planetfitness.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Planet Fitness agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Planet Fitness: General Information
Planet Fitness has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Planet Fitness using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 844-880-7180 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Planet Fitness.
Do Planet Fitness and GetHuman work together?
GetHuman has no relationship with Planet Fitness and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.