Planet Fitness Help Pages

Planet Fitness Customer FAQ, Forum, and Online Help Desk

Planet Fitness Help @ planetfitness.com
Customer Help
Average time to fix: (43 hours)
Busiest time: 10:45am
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Recent Planet Fitness help topics searched

I had a membership to planet fitness in****-****. I had a run in with police that was o...
I want to join the new gym now but you don’t open to February I was told so I don’t wan...
My son went to the gym the other day as a guest and was informed that my bill was...
I belong to Planet Fitness in Plainsboro, New Jersey. The machines need maintenance ba...
I was recently contacted by the regional manager for Omaha Ne. A Mr. Mike Lake left his...
I tried going to a different club and I have the black card but my account does no come...
Today, at my home gym (Dover, NH) I went in to cancel my membership. At the time of sig...
I would like to know what this charge of **.** is, I have the plan of ** dollars per mo...
They charged $** today when i was supposed to pay $** every month on the ** i believe s...
I just need to know why the charge me ** dollars
I just signed up for a membership but signed up for a gym that I didn't realize wasn't...
I would like to meet with the regional manager about my poor treatment by the manager...
I made a complaint about a week ago with Brian *B****, he seemed concerned and lead me...
I saw the promotion for ***...and thought it was an amazing deal. However, it's not...
I am a member at the columbia heights Mn location i arrived at *** pm there was no one...
My son has a Planet Fitness Membership that is paid by an auto withdrawal from my check...
Hi , i was just wondering when i am going to be charged for my membership and how much...

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Planet Fitness Online Help at planetfitness.com - Info & Stats

Help desk addresshttp://www.planetfitness.com/CustomerService.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time43
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating69%
Quality of help rating92%
Votes for online help74
When this was last updatedThu Jun 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number844-880-7180

Planet Fitness Help Pages: What to Know

This is the Planet Fitness help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Planet Fitness's best customer help page or faq or forum, this is the best entry point according to 8,226 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (844-880-7180) which we show above. Sometimes when you dig through the various help topics and volumes on planetfitness.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Planet Fitness agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Planet Fitness: General Information

Planet Fitness has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Planet Fitness using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 844-880-7180 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Planet Fitness.

Do Planet Fitness and GetHuman work together?

GetHuman has no relationship with Planet Fitness and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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