PacSun.com Help Pages

PacSun.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (17 hours)
Busiest time: 10:45am
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Recent PacSun.com help topics searched

pac sun will not accept my password for the order i placed it is * characters
I called costumer service because my item I order was never arrived at my Destination...
My daughter placed ONE order from PacSun and used her debit card. She was charged for t...
I purchased a sweater that was $**. It said it was $** on the website and in my cart. I...
I have * pac sun gift cards that are over * years old and were deactivated . I have cal...
Good Evening,**My name is Berkis Lao. I placed an order last Thursday, November **st an...
can you use rewards and coupons at the same time?
Hello when I go to the store I use my phone number for the rewards how can I see my acc...
I received the wrong order. I ordered two items, ******** and ******** both in size LG...
I went to the Pacsun store at Westfield Montgomery Mall, the cashier canceled my order...
Hi, **On November *st I bought Item ******** Slim - Two pack - Black A Multi Size **W x...
My order says delivered and I have not received it. Its already been * days since it wa...
I placed an order ive still yet to receive . I placed it in Nov*
Can I order on the call? Rather than a website and in store?
I was going to buy the John Galt Johnny top and now it's out of stock. When will it co...
rastrear mi pedido para que llegue hoy o ma*ana y pagar la diferencia
Wrong shipping address
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PacSun.com Online Help at pacsun.com - Info & Stats

Help desk address
http://www.pacsun.com/on/demandware.store/Sites-pacsun-Site/default/CustomerService-ContactUs
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
17
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
63%
Quality of help rating
72%
Votes for online help
33
When this was last updated
Tue Mar 31 2020 08:00:00 GMT+0000 (UTC)
Best phone number
877-372-2786

PacSun.com Help Pages: What to Know

This is the PacSun.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for PacSun.com's best customer help page or faq or forum, this is the best entry point according to 6,900 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-372-2786) which we show above. Sometimes when you dig through the various help topics and volumes on pacsun.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from PacSun.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting PacSun.com: General Information

PacSun.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with PacSun.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-372-2786 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like PacSun.com.

Do PacSun.com and GetHuman work together?

GetHuman has no relationship with PacSun.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

PacSun.com Contact Info

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