PETCO Help Pages
PETCO Customer FAQ, Forum, and Online Help Desk
PETCO Help @ petco.comCustomer Help
- It takes an average of 10 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 2:15pm.
- Common topics include Returns, Cancel order, Change order, Track order, Complaint, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling PETCO and talking to a real human being instead of searching their help site for answers.
Recent PETCO help topics searched
i need to know if my goldfish will be ok he ate some poprocks
I need to reach HR to discuss a legal matter.
I didn’t get my $** gift card for making an online purchase of $*** ($***) on Black Fri...
MY CAT GOT EATEN BY ELSA
My dog won’t stop humping my son. The dog has an extremely large ***** and it almost to...
i just have a question that is about all. just a question about live plants and how lon...
Order *************** shipping problem.**One box included three bags of the item...
I think I have two accounts and my dog food got ordered twice and I need to cancel it I...
I need to exchange a vest For the next size up, they didn’t have it in the store so the...
Ferret price at petco, not clear on the website. because I want to buy a ferret from pe...
I was in a chat with a Petco representative and I needed help with an issue with a fish...
My bepther ate my goldfish nlw my brother isnt moving im being held hostage by my broth...
My fish ate pop rocks.
My fish ate some pop rocks. He’s acting weird I don’t know if he’s okay.
I want to see how much ** hampters would cost
My ball python is refusing frozen I need help
dog eaten by my asian neighbor. help me plsssssssssssssssssssssssssssssssssssssssssssss...
PETCO Online Help at petco.com - Info & Stats
Help desk addresshttps://www.petco.com/help
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time10
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web
Communication customer rating71%
Quality of help rating80%
Votes for online help78
When this was last updatedMon Apr 15 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-824-7257
PETCO Help Pages: What to Know
This is the PETCO help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for PETCO's best customer help page or faq or forum, this is the best entry point according to 11,592 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-824-7257) which we show above. Sometimes when you dig through the various help topics and volumes on petco.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from PETCO agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting PETCO: General Information
PETCO has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with PETCO using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-824-7257 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like PETCO.
Do PETCO and GetHuman work together?
GetHuman has no relationship with PETCO and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.