Norton AntiVirus Help Pages

Norton AntiVirus Customer FAQ, Forum, and Online Help Desk

Norton AntiVirus Help @
Customer Help
Average time to fix: (31 hours)
Busiest time: 9am
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Recent Norton AntiVirus help topics searched

This is Sue Yarrington. My email address is *****@***.com. I got an email in my email...
Antivirus not working, but have been charged for service
I received an email that my subscription was renewed and my credit card charged. *I did...
Keep getting emails saying acct renewed and $***.** I dont have this can I send you cop...
I SIGNED up for Norton *** for another yr. but keep getting the message that my subscri...
On **** my credit card was debited **.** from US Please let me know why...
I received an email claiming to be norton advising that is be charged $*** if I do not...
Computer lost all information need Norton reinstalled speak with rep, about expired.servive.
Cancel service. My computer is corrupted. Getting a new one.
Can not change my password
i get a message you have fully used your online storage
Bought a new laptop with free * months subscription. I want to know the license number...
I have questions about my account. I got a message saying I have used * of my * license...
Shows my product has expired but money was taken out of my account for renew
Email stated that I was being charged for * year renewal that I didn’t authorize I wa...
I would like virus protection on my phone

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Norton AntiVirus Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time31
Rank amongst all ways to reach them5
Other means of communicationphone, twitter, chat, web
Communication customer rating91%
Quality of help rating78%
Votes for online help27
When this was last updatedFri Jun 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-927-3991

Norton AntiVirus Help Pages: What to Know

This is the Norton AntiVirus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Norton AntiVirus's best customer help page or faq or forum, this is the best entry point according to 9,162 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-927-3991) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Norton AntiVirus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Norton AntiVirus: General Information

Norton AntiVirus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Norton AntiVirus using 4 different media: phone, twitter, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-927-3991 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Norton AntiVirus.

Do Norton AntiVirus and GetHuman work together?

GetHuman has no relationship with Norton AntiVirus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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