Nissan USA Help Pages

Nissan USA Customer FAQ, Forum, and Online Help Desk

Average time to fix: (87 hours)
Busiest time: 3:30pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help with Make a bookingHelp with Change bookingHelp with Cancel bookingHelp with Overcharge/Strange chargeHelp with Loyalty programHelp with something else
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now. Chat with an expert

Nissan USA Online Help at nissanusa.com - Info & Stats

Help desk address
http://www.nissanusa.com/apps/contactus
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:30pm
Average turnaround time
87
Rank amongst all ways to reach them
3
Other means of communication
phone, web, chat
Communication customer rating
65%
Quality of help rating
76%
Votes for online help
25
When this was last updated
Thu Jul 02 2020 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
800-647-7261

Nissan USA Help Pages: What to Know

This is the Nissan USA help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Nissan USA's best customer help page or faq or forum, this is the best entry point according to 5,682 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-647-7261) which we show above. Sometimes when you dig through the various help topics and volumes on nissanusa.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Nissan USA agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Nissan USA: General Information

Nissan USA has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Nissan USA using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-647-7261 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Nissan USA.

Do Nissan USA and GetHuman work together?

GetHuman has no relationship with Nissan USA and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

Nissan USA Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!