Nissan USA Customer Service Issues

I leased a [redacted] Nissan Rogue on August 1st and initially made a down payment of $[redacted].99 plus the first payment for July instead of August. When I tried to pay for August on Nissan's website, it froze, and I accidentally ended up paying for both August and September, leading to an additional fee. Despite sending in my bank statement and receiving a reimbursement check for the fee, my account is still overdrawn by $[redacted] due to the double payment. I have contacted customer service and the finance department multiple times with no resolution. I have sent in the paperwork again, but I am still waiting for my payment to be returned to me. This situation is causing me significant financial strain, and I urgently need the overpayment refunded to avoid further fees and issues with my account. Thank you for your assistance in resolving this matter promptly.

As a loyal Nissan customer, I am troubled by a recent issue with my [redacted] Nissan Murano. During a routine maintenance visit, my dealer in Streetsboro, Ohio, informed me that the camera system for the lane/collision assist needs to be replaced due to a malfunction alert showing on the dashboard. Despite my car only being out of warranty since April [redacted] and having low mileage of 18,[redacted], the repair cost is quoted at $[redacted].50. I meticulously maintain my vehicle and have found similar issues reported online by other Nissan owners. The dealership suggested I contact Nissan directly for possible assistance with the repair costs. As a retired widow on a fixed income, driving only 6,[redacted] miles a year, I am reaching out to explore any options for support. My dealership has offered to assist in connecting me to Nissan for further discussion on this matter. I am eager to understand the cause of this common problem and seek help in resolving it.

I have spent over $3,[redacted] to have this car repaired at the Nissan Dealership in Meridian, Mississippi, but it is still experiencing serious malfunctions. Despite changing the lane camera and sonar transmitter, the issues persist. The car consistently displays various warning lights and malfunctions, such as the Emergency Brake System lights, Chassis Control, and Trace Control indicators. Even the air conditioner turns off intermittently, affecting the fan speed. These problems occurred shortly after leaving the dealership, indicating unresolved issues. After recent repairs, the vehicle exhibited a series of malfunctions while driving, including the Lane Departure Warning light, air conditioner fan shutting off, Emergency Brake System lights illuminating, and various warning messages appearing on the dashboard. Subsequent incidents involved the Rear Door Alert activating without cause, difficulties starting the vehicle, and persistent malfunctions with the air conditioning system. Despite attempts to address these issues through the car's settings, the problems persist. Most recently, troubles unlocking the car using the push buttons necessitated utilizing the Nissan remote for access on September 19, [redacted].

I have a Nissan Sentra [redacted] facing ignition issues eligible for recall, but I am struggling to get it addressed despite meeting the criteria. I rely on my car for work and bills, so I need it fixed urgently. Recall: #18V551000 — [redacted] Nissan Sentra Recall for ignition in the electrical system.

I've been experiencing problems with my [redacted] Altima. After visiting two different dealerships a total of 7 times, they haven't been able to replicate the issue. Despite this, the problem with my car continues to worsen. The dealerships refused to schedule any more appointments and recommended that I reach out to Nissan directly as they are unsure how to proceed. Their treatment towards me has also been less than satisfactory. This situation is impacting my ability to work and travel, and I am unsure of the safety of driving my vehicle given that there is undoubtedly a problem.