Nissan USA Phone Number

Calling Nissan USA customer service faster by GetHuman

800-647-7261
Customer service
Current Wait: 2 mins (2m avg)
Hours: Mon-Sat 7am-7pm CST; best time to call: 1:30pm
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Reasons customers like you called recently

Hi i have a problem with my nissan xtrail **** the engine light turned on and after few...
I bought a Nissan **** SL. On advertisement it said that I should be able to stream aud...
I need to turn my car in
My **** Nissan Altima is malfunctioning. Sometimes it won’t start. The radio comes on b...
Would the wrong transmission fluid make your car stop working
I recently moved from Canada to the United States and imported my **** Nissan Rouge wit...
Can I take the engine out of a ** Nissan Altima and put it in my **** Nissan Altima...
I have **** frontier that started shaking real bad.I live in oregon but I was in fresn...
My **** is having en electronic issue with the battery son ting isn’t draining my batte...
On Saturday Aug ** **** I brought a New Nissan Maxima with around **** miles on it and...
Bought nicxon * year ago this month needs transmission already, Im on ss and trusted th...
I have a yellow ! Hazard light coming onnmyndash. What does this mean and what does thi...
I just bought a Nissan Maxima. I live in Grand Island Nebraska. The closet dealership i...
Cvt transmission **** nissan rogue
I stopped into Courtesy Nissan on **** W. Hillsborough Ave Tampa Fl because my tire was...
See more recent reasons for calling

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Our Editor's Notes on Nissan USA's Phone-Based Customer Care

Nissan is a Japanese manufacturer of automobiles. As one of the largest car manufacturers in the world, it isn't surprising that Nissan receives many requests for customer service every day.

Why Do People Call Nissan Customer Support?

People call Nissan customer support for a range of reasons, including:

  • Questions about Nissan and its automobiles and services
  • Questions about warranty coverage
  • Financing inquiries
  • Request for repairs and service
  • Technical support
  • Cybersecurity concerns

Best Practices for Calling Nissan Customer Service

There are several things that you can do to help ensure that your call to Nissan customer service is handled professionally and quickly:

  • Before calling Nissan, ensure that you have the correct number. Nissan has different departments, each with its own number and hours of operation.
  • Another thing to do before calling is assembling relevant documentation, such as invoices, advertising flyers, billing statements, communications between yourself, Nissan and/or the dealership, your warranty or your contract.
  • If you are calling about a technical support issue, make sure you are near your computer, device, or vehicle so that you can troubleshoot along with the support agent.
  • Have a way of taking notes during your call. Pen and paper often work best.

How do Consumers Feel About Calling Nissan Customer Service?

Customers appear to be reasonably satisfied with Nissan customer service. There are no patterns reported online or in the media of poor customer service practices.

What Kind of Issues can a Nissan Customer Service Representative Resolve?

Nissan customer service agents can help with many common concerns, including guidance on vehicle features, help with technical problems regarding Nissan's website and in-car communication systems, answering questions about Nissan financing applications and dealing with end-of-lease issues.

What Can't Be Resolved With a Call to Nissan Customer Service?

A Nissan customer service representative can't provide mechanical assistance over the phone and will need to refer you to your dealership. Nissan can only provide financing assistance if you've obtained your financing through Nissan. If you are working with a third-party company, you will need to deal with them directly.

The customer service agents that you speak to about financing do not make decisions about credit approval. They are unable to reverse decisions about financing or financing terms.

Customer service agents for Nissan are not mediators between customers and dealerships. If you are having a conflict with a dealership, Nissan customer service might be able to take a report, but are limited as to what they can personally do to resolve the situation.

What Should You Do If You Have an Unsuccessful Call with Nissan

If you end your call with Nissan and feel as though the customer support agent did not appropriately address your issue, don't give up. You may have options still.

Look over the notes you took during your conversation with Nissan customer service. You may be able to spot miscommunications that derailed the call.

Call back. The next Nissan representative that you speak to may have more training or experience and can effectively deal with your situation.

If a second call doesn't work. Get in touch another way. You can try using live chat or social media, both of which provide a written transcript of your communication. This comes in handy if you have to escalate your case.

Send a letter through postal mail to Nissan. While this is a slower process, a letter may be more likely to reach someone with real power to address your sitation. Send the letter by certified mail so that it attracts attention. This option also provides you with proof of mailing.

Contact your dealership. The manager might be willing to intervene on your behalf.

Customer Number 800-647-7261 - by the Numbers

Phone number to dial800-647-7261
Call-back availableYES
Call picked up by a real personYES
Department you're callingCustomer Service
Call center hoursMon-Sat 7am-7pm CST
Best time to dial1:30pm
Navigate phone maze to a humanPress 7, then 3
Average wait
Current wait2
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsphone, web, chat
Quality of communication91%
Quality of help77%
Customer votes635
Information last updatedTue Nov 17 2020 09:00:00 GMT+0000 (Coordinated Universal Time)

Nissan USA's Best Toll-Free/800 Customer Phone Number

This is Nissan USA's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Nissan USA agent. This phone number is Nissan USA's Best Phone Number because 5,682 customers like you used this contact information over the last 18 months and gave us feedback. Common problems addressed by the customer care unit that answers calls to 800-647-7261 include Make a booking, Change booking, Cancel booking, Overcharge/Strange charge, Loyalty program and other customer service issues. Rather than trying to call Nissan USA we recommend you tell us what issue you are having and then possibly contact them via phone or web or chat. In total, Nissan USA has 2 phone numbers. It's not always clear what is the best way to talk to Nissan USA representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

Contacting Nissan USA - by phone or otherwise

While 800-647-7261 is Nissan USA's best toll-free number, there are 4 total ways to get in touch with them. The next best way to talk to their customer support team, according to other Nissan USA customers, is by calling their 214-596-4000 phone number for their Corporate Offices department. Besides calling, the next favorite option for customers looking for help is via 214-596-4000 for Corporate Offices. If you think this information is inaccurate or know of other ways to contact Nissan USA please let us know so we can share with other customers. And you can click here if you want to compare all the contact information we've gathered for Nissan USA.

What is GetHuman's Relationship to Nissan USA?

In short, the two companies are not related. GetHuman builds free tools and shares information amongst customers of companies like Nissan USA. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line listening to their call technology music. We've created these shortcuts and apps to try to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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Nissan USA Contact Info

Other Toll-free & Customer Numbers

Corporate Offices214-596-4000

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