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Average time to fix: (73 hours)
Busiest time: 3:15pm
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Recent help topics searched

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Get help with my issue Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help3:15pm
Average turnaround time73
Rank amongst all ways to reach them2
Other means of communicationemail, web
Communication customer rating82%
Quality of help rating61%
Votes for online help332
When this was last updatedFri Sep 30 2022 09:00:00 GMT+0000 (Coordinated Universal Time) Help Pages: What to Know

This is the help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for's best customer help page or faq or forum, this is the best entry point according to 18,876 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting General Information does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with using 2 different media: email, web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like

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