NET 10 Help Pages

NET 10 Customer FAQ, Forum, and Online Help Desk

NET 10 Help @ net10.com
Customer Help
  • It takes an average of 3 hours to fix issues starting at their website.
  • This link goes to the Technical Support section of their help site.
  • The most trafficked time of day is around 2:15pm.
  • Common topics include Setup Service, Cancel Service, Device Support, Overcharge on Account, Transfer Service, and more.
Since there is a phone number available, we have to recommend calling NET 10 and talking to a real human being instead of searching their help site for answers.

Recent NET 10 help topics searched

I called net** to request that they refill my phone with *** units. I was charged...
im locked out of my voicemail
Need to put minutes on
What is involved with changing my phone number?
I need a receipt of my most recent payment e-mailed to me.
You sent a text- network is changing and I need a new phone.**I have a S* Galaxy phone...
I need my account number for my iPhone *. My name is Tamara Nelson and number associate...
this may be the end of my accout with net I have to pay for customer service? No way!!!!!!!
My phone number somehow got restricted, I would like to un restrict it
I have a strange icon on my home screen of my LG phone. It showed up on Friday **th Dec...
I just sent in my problem I'm experiencing and your agent didn't get it or blew me off...
Transfer number and Minutes
I called to switch a phone number Friday, and so far nothing.
I have a net** phone with a gci sim card and i need the net** phone to be unlocked so t...
I cant find my phone. lost or stolen. Time is nearly out. Can you freeze my phone or t...
my auto pay was cancelled because of new credit card due to theft
I want my account number

NET 10 Online Help at net10.com - Info & Stats

Help desk addresshttp://www.net10.com/ebiz/customerService.jsp?task=customerservice
Department you interact withTechnical Support
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time3
Rank amongst all ways to reach them3
Other means of communicationphone, chat, web, facebook
Communication customer rating92%
Quality of help rating94%
Votes for online help465
When this was last updatedWed Feb 28 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-836-2368

NET 10 Help Pages: What to Know

This is the NET 10 help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NET 10's best customer help page or faq or forum, this is the best entry point according to 75,630 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-836-2368) which we show above. Sometimes when you dig through the various help topics and volumes on net10.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NET 10 agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting NET 10: General Information

NET 10 has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NET 10 using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-836-2368 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NET 10.

Do NET 10 and GetHuman work together?

GetHuman has no relationship with NET 10 and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

NET 10 Contact Info

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