NET 10 Help Pages

NET 10 Customer FAQ, Forum, and Online Help Desk

NET 10 Help @ net10.com
Customer Help
Average time to fix: (3 hours)
Busiest time: 10:45am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with an expert

Recent NET 10 help topics searched

trying to get port out pin *
I want to have my new Net** phone connected. -Tis shouldn't be soo difficult, but I hav...
I really want my phone to be start working again, it's frustrating not sending or recei...
Need my home address to be added to my number.
I want my * Model A***DL phone activated and use the same phone numbers from previous...
Shipment...Sim Card..order number ********
*** *** **** is not working. Why?
My phone cant make or receive calls
Hi my name is Lazer weiss I tried few months ago to switch service between wing atnt a...
My phone will not let me make calls and it will not let me receive calls
Change billing method
Can't receive or make calls on my phone I was told that I need to get a new SIM card fo...
I cant make calls can you call me??
icalled yesterdayand simply asked the net** ladt when i buy another phone(alcatel) will...
Phone keeps saying call ended I can text but not call
For the pass four days I'm not able to make or receive calls. Have tried all of what is...
My phone service just stopped working my phone bill is paid & I went purchased a new si...

Get help with my issue

NET 10 Online Help at net10.com - Info & Stats

Help desk addresshttp://www.net10.com/ebiz/customerService.jsp?task=customerservice
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time3
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web, facebook
Communication customer rating94%
Quality of help rating55%
Votes for online help466
When this was last updatedThu Jun 30 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753

NET 10 Help Pages: What to Know

This is the NET 10 help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NET 10's best customer help page or faq or forum, this is the best entry point according to 75,630 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on net10.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NET 10 agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting NET 10: General Information

NET 10 has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NET 10 using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NET 10.

Do NET 10 and GetHuman work together?

GetHuman has no relationship with NET 10 and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Speak to An Expert Now

We partner with a US-based expert help site to provide you with support techs 24/7. Enjoy a $1 one-week trial membership and chat with a real expert now.
Get Live Expert Help

NET 10 Contact Info

Other Company Help Desks

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!