NET 10 Help Pages
NET 10 Customer FAQ, Forum, and Online Help Desk
Average time to fix: (3 hours)
Busiest time: 1:45pm
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Recent NET 10 help topics searched
I bought a package of **GB and I don't receive my package yet.***-***-****.steve Martin...
and i live out in the country and haven't got another phone
need my puk number cant unlock phone and dont have original packageing anymore
Trying to reactivate a phone
My phone number was supposed to be ported out it's been ** hours and its still not done
Stolen phone. My phone was stolen. The number is **********. My name is rhiannon white...
Can’t find my current payment
I want help to see if my phone is net** or if it can be switched over to net** i am cur...
My brother got me a net ten card in Washington but my service is straight talk can u pu...
My money was taken off my card and I don’t know why
I am trying to reach live chat to update my minutes. I called the customer service numb...
I can't access my net ** account because my email has changed. I don't remember my pass...
To cancel my auto refill
Do you offer a Extension to keep my phone on until I get paid Saturday
Locked sims card on a iPhone *s. It started Friday. Call customer service they fix the...
can't transfer number
I purchased an I-phone * for my grandson from Net**. I received the phone and followed...Get help with my issue
NET 10 Online Help at net10.com - Info & Stats
Help desk address
Department you interact with
Help desk hours
24 hours, 7 days
What is the busiest time for help
Rank amongst all ways to reach them
Other means of communication
phone, chat, web, facebook
Communication customer rating
Quality of help rating
When this was last updated
Tue May 26 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
NET 10 Help Pages: What to Know
This is the NET 10 help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NET 10's best customer help page or faq or forum, this is the best entry point according to 75,630 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on net10.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NET 10 agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting NET 10: General Information
NET 10 has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NET 10 using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NET 10.
Do NET 10 and GetHuman work together?
GetHuman has no relationship with NET 10 and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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