NET 10 Help Pages
NET 10 Customer FAQ, Forum, and Online Help Desk
NET 10 Help @ net10.com
Average time to fix: (3 hours)
Busiest time: 2:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now. Chat with an expert
Recent NET 10 help topics searched
I didn’t get a service plan PIN number with my new net ** iPhone * smartphone
I didn't get a service plan PIN number for my new net ** iPhone * smart phone I ordered...
I didn't get a service plan PIN number with my new net ** iphone * smartphone. Ordered...
Like to transfer my free service from qlink wireless to net**
I was emailed a return shipping label but it will not show up on the email so i cant do...
I purchased a refill pin when I put it on my phone it keeps telling me my purchase is s...
I want to know if my phone is WEA (wireless emergency alert) capable. My number is...
Ordered phone minutes online at *:**AM. It confirmed my order but never sent minutes t...
Do I have unlimited data meaning unlimited all month no data cap
I talked to a gentleman about purchasing a phone for my number ***-***-****. He said I...
My service runs from the **th each month, but I don't get my minutes until the *th of t...
Had to change payment method.
Want to buy LG Classic flip. Do not want data plan. Do not want ** day plan. Want...
Want to buy LG classic flip with ** day unlimited no-data plan
I had to get a new Debit Card so my number on back has changed and i have auto refill
My phone which is an android pictures are not showing clearly. what do I need to do?
My phone was stolen it wasn't activated now it is *I have all the numbers*Can u help me...
Get help with my issue
NET 10 Online Help at net10.com - Info & Stats
Help desk addresshttp://www.net10.com/ebiz/customerService.jsp?task=customerservice
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:15pm
Average turnaround time3
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web, facebook
Communication customer rating92%
Quality of help rating94%
Votes for online help464
When this was last updatedFri Jun 11 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-876-5753
NET 10 Help Pages: What to Know
This is the NET 10 help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for NET 10's best customer help page or faq or forum, this is the best entry point according to 75,630 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-876-5753) which we show above. Sometimes when you dig through the various help topics and volumes on net10.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from NET 10 agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting NET 10: General Information
NET 10 has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with NET 10 using 4 different media: phone, chat, web, facebook. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-876-5753 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like NET 10.
Do NET 10 and GetHuman work together?
GetHuman has no relationship with NET 10 and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.