Moneygram Help Pages
Moneygram Customer FAQ, Forum, and Online Help Desk
Moneygram Help @ moneygram.comCustomer Help
- It takes an average of 81 hours to fix issues starting at their website.
- This link goes to the Customer Service section of their help site.
- The most trafficked time of day is around 1:45pm.
- Common topics include Cancel Transfer, Trouble Receiving a Payment, Refund a Charge, Trouble Sending a Payment, Missing Transfer, and more.
But seriously. Call them instead.
Since there is a phone number available, we have to recommend calling Moneygram and talking to a real human being instead of searching their help site for answers.
Recent Moneygram help topics searched
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Moneygram Online Help at moneygram.com - Info & Stats
Help desk addresshttps://www.moneygram.com/mgo/us/en/help/faq/sending-money
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time81
Rank amongst all ways to reach them4
Other means of communicationphone, web
Communication customer rating80%
Quality of help rating83%
Votes for online help514
When this was last updatedSat Apr 20 2024 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-666-3947
Moneygram Help Pages: What to Know
This is the Moneygram help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Moneygram's best customer help page or faq or forum, this is the best entry point according to 62,820 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-666-3947) which we show above. Sometimes when you dig through the various help topics and volumes on moneygram.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Moneygram agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Moneygram: General Information
Moneygram has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Moneygram using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-666-3947 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Moneygram.
Do Moneygram and GetHuman work together?
GetHuman has no relationship with Moneygram and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.