Moneygram Help Pages

Moneygram Customer FAQ, Forum, and Online Help Desk

Average time to fix: (86 hours)
Busiest time: 9:30am
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Tweet re: Trouble Sending a PaymentTweet re: Cancel TransferTweet re: Trouble Receiving a PaymentTweet re: Refund a ChargeTweet re: Missing TransferHelp with something else

Recent Moneygram help topics searched

I am unable to receive my transactions
I have forgotten my password.*I cannot sign in.*Francis Bailey******@***.com*I need t...
I would like to continue to use the money gran transfer service to pay for services i...
I received a moneygram cashiers check from a rose watkins in California . I need to so...
Checking on the status of my refund. I cancelled a transaction on ********* and still h...
Moneygram said I had reached my transaction limit. I picked up * yesterday and couldn't...
I sent Dollar but receipt says transfer Euro so they received the transfer as EURO.**It...
I lost my MoneyGram receipt with reference number
i just need history if transactions. i bought m*neygrams from a gas station so i am hop...
I lost my receipt with code and reference number.
Hello! *My name is Anisia Teodora STEFAN, and I am a victim of a fraud. *Currently, I a...
I need to change the name on the receivers name or get a refund because the receiver id...
it my master card when i type the number in it say the minimum number is ** but my card...
I need to add a last name to the money I sent from grenada to zimbabwe but now I in jamaica.
I have been waiting on a refund over ** days
Non riesco mandare i soldi
Env*e dinero a Italia y no le entregan al destinatario
Get help with my issue

Moneygram Online Help at moneygram.com - Info & Stats

Help desk address
http://www.moneygram.com/MGICorp/ContactUs/index.htm
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
9:30am
Average turnaround time
86
Rank amongst all ways to reach them
4
Other means of communication
phone, web
Communication customer rating
85%
Quality of help rating
88%
Votes for online help
519
When this was last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
800-666-3947

Moneygram Help Pages: What to Know

This is the Moneygram help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Moneygram's best customer help page or faq or forum, this is the best entry point according to 62,820 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-666-3947) which we show above. Sometimes when you dig through the various help topics and volumes on moneygram.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Moneygram agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Moneygram: General Information

Moneygram has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Moneygram using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-666-3947 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Moneygram.

Do Moneygram and GetHuman work together?

GetHuman has no relationship with Moneygram and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Moneygram Contact Info

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