Moneygram Fraud Detection

Phone Number & Getting a Rep

Moneygram Fraud Detection number

800-926-9400
Toll-free·Calls Fraud Detection·See main phone number & contact info
Q:

How do I talk to a human at this Moneygram number?

A:Press 1 then 1 then 2 then 1 then 2
Q:

Does this phone number work 24/7?

A:Yes! This phone number operates 24 hours a day, 7 days a week. The least busy day is Sunday, and the most busy day is Tuesday. See below for more and to learn where this data comes from.
Q:

How long will I have to wait to speak to Moneygram Fraud Detection?

A:The average hold time is 24 minutes. The longest hold times are on Wednesday, and the shortest are on Tuesday.

All Moneygram customer service contact information

This is the #2 most popular Moneygram phone number out of 3. Click above to go back to the main customer service number and other contact information, including Moneygram email addresses, twitter handles, and live chat options.

More Moneygram Customer Phone Numbers

Customer Service

800-666-3947
Main phone number · Toll-free · 24 hours, 7 days · Say "English" at the first menu. Then say "Main Menu." Next, you must say one of the options given. · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.

Fraud Detection

800-922-7146
Toll-free · 24 hours, 7 days · Press 0 · Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.

How do I get through the phone menu to a real live person?

GetHuman researchers routinely call this Moneygram phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest: Press 1 then 1 then 2 then 1 then 2
Here is how our research team describes the way the Moneygram phone system greets you: Check status, request a refund, amend a transaction. Say "status" for more options. Say "main menu" for more options.
Below are some clips we've found from Moneygram's phone menus and tips that help give an idea of what you will encounter when you call. We've highlighted why they are important as well:

They may ask you to say or enter information

"Thank you for calling MoneyGram International. We are currently experiencing higher than normal call volume. Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service. To check the status, request a refund, or amend a transaction, say status. For more options, say main menu. If you know the reference number, say yes.
Otherwise, say no.
Please say or enter your eight digit reference number."
Excerpt from a call with Moneygram
Wednesday, December 4, 2024 12:44 AM

The first phone menu

"Thank you for calling MoneyGram International. We are currently experiencing higher than normal call volume. Please utilize our chat or contact us options on the web or within the MoneyGram app to receive faster service. To check I'm sorry. I had difficulty understanding.
To check the status, request a refund, or amend a transaction, say status or press one.
For more options, say main menu or press two."
Excerpt from a call with Moneygram
Friday, November 8, 2024 11:07 AM

What are the hours and when should I call?

Moneygram operates the call center for this 800-926-9400 phone number 24 hours, 7 days. The short answer is that you should call on a Thursday. This observation and the following section are based on analysis of a sample set of 286 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Moneygram phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Moneygram staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.

The least busy time to call

The least busy day to call Moneygram is Sunday. The most busy day to call is Tuesday, which averages 104% more phone calls by comparison. Again, this is based on a sample of 286 calls made with our AI-powered, web-based phone in the last 90 days.
Sun
Quietest
Mon
Tue
Busiest
Wed
Thu
Fri
Sat

The shortest wait on hold

We measured the shortest hold times to be on Tuesday. The longest wait in the queue on average occurs on Wednesday.

The best time to call

In summation, the best day to call Moneygram is Thursday.

Why call this Moneygram number?

Below is a sample of recent calls to Moneygram, and their purpose. Are any of these similar to the reason you are trying to call?
: ""
- From a call lasting 1m 31s , Dec 4, 2024 12:44 AM
: ""
- From a call lasting 5m 27s , Nov 30, 2024 10:36 AM
: ""
- From a call lasting 1m 15s , Nov 15, 2024 2:08 AM
Request to rearrange name: "I need you to rearrange a name for me."
- From a call lasting 6m 22s , Nov 8, 2024 11:07 AM
: ""
- From a call lasting 3m , Oct 27, 2024 5:34 PM
Sending money issue: "I forgot to put the last name."
- From a call lasting 8m 11s , Oct 27, 2024 9:06 AM
: ""
- From a call lasting 15s , Oct 9, 2024 4:57 PM
: ""
- From a call lasting 7m 31s , Oct 1, 2024 9:47 AM
: ""
- From a call lasting 3m 25s , Sep 28, 2024 2:54 AM
: ""
- From a call lasting 15s , Sep 25, 2024 1:28 PM

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