Corresponding with a customer service department by email may not be your first choice, especially if your issue is urgent or time-sensitive. But email is a nearly ubiquitous form of communication, and Monese will reply our your email.
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As a last, sometimes only, resort- Monese customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.
How should I prepare for my conversation with Monese?
If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with Monese, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.
Monese is a digital banking platform that provides a wide array of financial services to individuals and businesses. It offers a quick, convenient, and secure way to manage money through a mobile app and website. With Monese, users can open a UK or Eurozone bank account, receive payments, make transactions, and send money internationally. Monese is ideal for people who live, work, or travel abroad, including expats and individuals without a local address. In addition to essential banking features, Monese offers budgeting tools and real-time notifications to help users gain control over their finances. With its user-friendly interface and multilingual customer support, Monese aims to make banking accessible and inclusive for everyone, regardless of their location or financial background.
Yes, you can have multiple accounts with Monese. Monese understands that individuals might have different financial needs or want to separate their personal and business finances. Therefore, they offer the flexibility to open multiple accounts within the Monese app. Whether you want separate accounts for different currencies, for personal and joint use, or even for business purposes, Monese allows you to create and manage multiple accounts easily. Each account comes with its own unique account details and can be accessed and controlled individually through the app. With Monese, you have the convenience and freedom to manage multiple accounts, all in one place, making it easier to organize and control your finances.
Yes, Monese is available in multiple countries. We offer our services to residents of the European Economic Area (EEA) and Switzerland. If you are a citizen or hold a valid residency permit in any of these countries, you can open an account with Monese. Our current supported countries include Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, and the United Kingdom. Rest assured, Monese aims to expand to more countries in the future, so stay tuned for updates.
Click the link above to get answers to just about any Monese customer service question, including step by step guides for the most complex issues. Or detail your problem below and we will get you answers instantly.
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Conclusion and closing notes
You came here to see Monese's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a Monese agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact Monese anyways and help you with your issue. Over the last 18 months, 1,158 customers like you have come in search of a phone number for Monese and helped us confirm they don't have one. Common reasons that people try to call Monese customer support department include Track a Payment, Missing Transfer, Hacked Account, Account Access, Locked Account and other customer service issues. Rather than trying to call Monese first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web or email. Unfortunately, right now Monese doesn't have any phone numbers. It's not always clear what is the best way to talk to Monese representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.
How GetHuman Helps If Monese Had a Phone Number
GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for Monese, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from Monese customers like yourself.
GetHuman does not provide call center services or customer support operations for Monese. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like Monese. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.