Megabus Help Pages

Megabus Customer FAQ, Forum, and Online Help Desk

Megabus Help @
Customer Help
Average time to fix: (78 hours)
Busiest time: 1:15pm
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Recent Megabus help topics searched

I forgot my black gloves on the bus going from the Jiagara falls to Toronto at *:** on...
Unauthorized ticket purchase. Need immediate refund.
I believe my card may have been used fraudulently
My Name is Candace Phillips- Grant I was a passenger on your ********** *pm megabus tri...
I'm trying to book a ticket. Please help
How can I find fare from Katy Mills to*from downtown Houston?
HOW TO GET LOST LUGGAGE: go to https:***contact find local company and...
I lost my luggage on the megabus, just forgot to pick it up.
This page needs to be updated, the megabus lost and found DOES NOT work*Please update t...
Yesterday I booked a trip from Pittsburgh to Philadelphia and back reservation using my...
I was on the megabus which i just got off of leaving Jaccsonville, Fl and coming to Atl...
How much is it to get to Lafayette la
I left my hoodie on the **pm megabus from Toronto to Buffalo airport.
i never got my ticket emailed to me!
This is the final notice. I want a refund of $**.** plus $***.** for alternative transp...
I want the exact fare of round trip ticket from Atlanta Georgia to Montgomery Al leavin...
Trying to reserve seat for a trip from Hampton va to Baltimore md

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Megabus Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time78
Rank amongst all ways to reach them6
Other means of communicationphone, email, twitter, web
Communication customer rating56%
Quality of help rating92%
Votes for online help7,867
When this was last updatedWed Apr 14 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-462-6342

Megabus Help Pages: What to Know

This is the Megabus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Megabus's best customer help page or faq or forum, this is the best entry point according to 175,818 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-462-6342) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Megabus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Megabus: General Information

Megabus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-462-6342 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Megabus.

Do Megabus and GetHuman work together?

GetHuman has no relationship with Megabus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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