Megabus Help Pages

Megabus Customer FAQ, Forum, and Online Help Desk

Megabus Help @ us.megabus.com
Customer Help
Average time to fix: (81 hours)
Busiest time: 9am
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Recent Megabus help topics searched

I received redemptions codes from my last trip and I need to get another trip but I don...
I'm supposed to leave at *:** and it *:** and still no bus
I am trying reach the lost and found dept
I would like to change my ticket from Leeds to London on the ********. So I needed to t...
I need to ask them to wait a few minutes extra as we are on the way.
Hi my name is lovepreet singh sidhu. I want to discuss a incident which happened in tod...
Missed bus going to Dallas I need another ticket. I don’t want to lose my money
WHEN I AM GOING TO PAY FOR MY TICKET ,IT SHOWS THAT WRONG BILLING ADDRESS SO PLEASE GU...
My shoes were left on the bus, and the driver pulled off.
I booked a ticket and didn get ticket,Eddie perry for...
I want to change my bus trip.
My bus is not here departure time was **:**
i need to change my ticket

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Megabus Online Help at us.megabus.com - Info & Stats

Help desk addresshttp://us.megabus.com/ContactUs.aspx
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time81
Rank amongst all ways to reach them6
Other means of communicationphone, email, twitter, web
Communication customer rating53%
Quality of help rating48%
Votes for online help7,869
When this was last updatedThu Jun 23 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number877-462-6342

Megabus Help Pages: What to Know

This is the Megabus help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Megabus's best customer help page or faq or forum, this is the best entry point according to 175,818 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (877-462-6342) which we show above. Sometimes when you dig through the various help topics and volumes on us.megabus.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Megabus agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Megabus: General Information

Megabus has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Megabus using 4 different media: phone, email, twitter, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 877-462-6342 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Megabus.

Do Megabus and GetHuman work together?

GetHuman has no relationship with Megabus and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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