Lufthansa Help Pages

Lufthansa Customer FAQ, Forum, and Online Help Desk

Lufthansa Help @ lufthansa.com
Customer Help
Average time to fix: (74 hours)
Busiest time: 1pm
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Recent Lufthansa help topics searched

I have a flight to Lagos from Venice on **th october, wanna know if I can still fly wit...
what arethe covid criterias and other health criterias to travel from mexico to London?
My name is Ms Fatumata Ishola. I bought Lufthansa Airlines tickets to Nigeria in July...
Clearance into SA as a South African passport holder - is this permitted for travel in...
I have a ticket on the **th of January's flight from Stockholm - Munich - Tbilisi, my t...
Just wanted to check you received my last communication regarding the issues I had in I...
Firstly my return flight (LH****) booking code UNR**S was changed and you e mailed this...
Hello,**You have change my booking but it is not okay because I have * flights in same...
Good morning,**In April my flight from Zurich to Barbados was cancelled by your lines...
cancelled reservation
I want to find out if your airlines go to Nigeria
Due to the recent measures related to the corona virus taken by the state of Bavaria, w...
Due to the recent measures related to the coronas virus taken by the state of Bavaria...
Due the recent measures related to the coronas virus taken by the state of Bavaria, we...
Hello Lufthansa send me a change with my airplanes tickets for February **** and I acce...
Hi **My first time of traveling with your airline just need some information about my f...
flight was canceled by lufthansa want to apply for refund

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Lufthansa Online Help at lufthansa.com - Info & Stats

Help desk addresshttp://www.lufthansa.com/us/en/Contact-via-E-Mail?contactChannelIndex=1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time74
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating63%
Quality of help rating58%
Votes for online help603
When this was last updatedSat Jan 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-645-3880

Lufthansa Help Pages: What to Know

This is the Lufthansa help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lufthansa's best customer help page or faq or forum, this is the best entry point according to 32,238 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-645-3880) which we show above. Sometimes when you dig through the various help topics and volumes on lufthansa.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lufthansa agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lufthansa: General Information

Lufthansa has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lufthansa using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-645-3880 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lufthansa.

Do Lufthansa and GetHuman work together?

GetHuman has no relationship with Lufthansa and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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