Lowes.com Help Pages

Lowes.com Customer FAQ, Forum, and Online Help Desk

Average time to fix: (21 hours)
Busiest time: 3pm
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Recent Lowes.com help topics searched

So I want a new floor. I did not care for what Home Depot had to offer so I went to Lo...
Good afternoon,*I purchased a wash machine from the Lake City store yesterday. Both Ch...
No call yesterday regarding today's delivery
You sell the craftsman hand tools now do you honor the lifetime warranty exchange at a...
Want to increase my credit limit
Looking for a Maytag black refrigerator that was reduced to $***. Looking for black, no...
Unable to place order it keeps taking me back to cart even after I enter credit card in...
I'm shopping for a tool shed and I would like some literature listing the tool sheds an...
My last shopping experience was met with a very serious issue! At the checkout (after...
I signed a contract on October **th **** to have Lowes install a deck at my house. The...
I cannot locate my card. I have not received a bill which I know I should have gotten...
I cannot locate my card. I have not received a bill that I should have received a week...
Lowe's asks the customer to answer a survey after a purchase. Following the link works...
received a proof of purchase that i need to send to manufacturer. Need to put it into...
i need to send proof of purchase to you after speaking to a customer service staff, re...
Placed order on line for delivery, has wrong delivery address, correct address in deliv...
We live zip code ***** Looking for French door with ice in freezer. Stainless steel. Wh...
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Lowes.com Online Help at lowes.com - Info & Stats

Help desk address
http://www.lowes.com/webapp/wcs/stores/servlet/ContactUsLandingPageView?langId=-1&storeId=10151&catalogId=10051
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3pm
Average turnaround time
21
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
64%
Quality of help rating
97%
Votes for online help
37
When this was last updated
Fri Mar 27 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-445-6937

Lowes.com Help Pages: What to Know

This is the Lowes.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lowes.com's best customer help page or faq or forum, this is the best entry point according to 9,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-445-6937) which we show above. Sometimes when you dig through the various help topics and volumes on lowes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lowes.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lowes.com: General Information

Lowes.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lowes.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-445-6937 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lowes.com.

Do Lowes.com and GetHuman work together?

GetHuman has no relationship with Lowes.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Lowes.com Contact Info

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