Lowes.com Help Pages

Lowes.com Customer FAQ, Forum, and Online Help Desk

Lowes.com Help @ lowes.com
Customer Help
Average time to fix: (51 hours)
Busiest time: 9:30am
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Recent Lowes.com help topics searched

I was at the Marion indiana lowes to get a few things and when I went to check out all...
I bought a stove and didn't get a delivery confirmation.**Where is my stove?
Order *Order Number: ***********I purchased a Craftsmen * piece tool set online and pic...
Why did you take money out of my account twice ?????
I have a question about a promotion
Lowes item number *** ****. Is this window film TOTAL Blackout
There is an issue with the Lowes' website. I am unable to place an order.
I requested a new card and was told I would be notified when it shipped and I still hav...
order didn't go through
need customer service
Is LOWES associated with Lowesm.top and the flash sale ad on Facebook. I ordered a lawn...
Card declined thanks to fraud alert for large purchase of refrigerator. Contacted Amex...
I got a confirmation but never an email.
Trying to file a water filter claim and they’re saying for phone number or contract num...
i cancelled a purchase at the register yesterday, and i was still charged on my card fo...
We bought the warranty thats to reimburse us for filter purchase however we cant get ho...
The item was damaged and isn't what I payed for I would like to return it and get a refund

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Lowes.com Online Help at lowes.com - Info & Stats

Help desk addresshttp://www.lowes.com/webapp/wcs/stores/servlet/ContactUsLandingPageView?langId=-1&storeId=10151&catalogId=10051
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time51
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating70%
Quality of help rating67%
Votes for online help66
When this was last updatedWed Sep 28 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-445-6937

Lowes.com Help Pages: What to Know

This is the Lowes.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lowes.com's best customer help page or faq or forum, this is the best entry point according to 9,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-445-6937) which we show above. Sometimes when you dig through the various help topics and volumes on lowes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lowes.com agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lowes.com: General Information

Lowes.com has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lowes.com using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-445-6937 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lowes.com.

Do Lowes.com and GetHuman work together?

GetHuman has no relationship with Lowes.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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