Lowe's Help Pages

Lowe's Customer FAQ, Forum, and Online Help Desk

Lowe's Help @ lowes.com
Customer Help
Average time to fix: (25 hours)
Busiest time: 9:30am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Lowe's help topics searched

Fed Ex dropped the box upside down. Now the cover is broken and there is also a black b...
My husband ordered a filter for our GE fridge on Ebay. Today a box came from Lowes and...
I have been waiting *weeks to get*a hot water heater installed. I’ve *paid *,*** & they...
hello*i purchased a lowes gift card for $*** from target two months ago. it was to be a...
Checked about order online told by your agent my order arrived local lowes * days ago...
I am supposed to have a refrigerator delivered tomorrow. No one has called to schedule...
Good afternoon, **I ordered a storage cabinet that was delivered last week. Included in...
I have been trying to get veterans discount...supposed to receive notice *two days ago...
customer service in spanish
Need to change delivery date
Manager with poor customer service
I have been a faithful Lowes customer for years. I decided to build my wife a new coffe...
I had an issue with a manager not selling me a washing machine I called and complained...
My wife and myself purchased a dishwasher from the Lowes in Carnegie Pa. We opened a c...
First off I want to say i am a frequent shopper at Lowes. At least * days a week. That...
I have had an LG range model LREL****F on order since September ****. The store at...
I have been involved in a claim that began with my first payment on *******. I am near...

Get help with my issue

Lowe's Online Help at lowes.com - Info & Stats

Help desk addresshttp://www.lowes.com/webapp/wcs/stores/servlet/ContactUsLandingPageView?langId=-1&storeId=10151&catalogId=10051
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time25
Rank amongst all ways to reach them4
Other means of communicationphone, email, web, twitter
Communication customer rating68%
Quality of help rating97%
Votes for online help21
When this was last updatedSun Apr 11 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-445-6937

Lowe's Help Pages: What to Know

This is the Lowe's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lowe's's best customer help page or faq or forum, this is the best entry point according to 9,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-445-6937) which we show above. Sometimes when you dig through the various help topics and volumes on lowes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lowe's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lowe's: General Information

Lowe's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lowe's using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-445-6937 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lowe's.

Do Lowe's and GetHuman work together?

GetHuman has no relationship with Lowe's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!