Lowe's Help Pages

Lowe's Customer FAQ, Forum, and Online Help Desk

Average time to fix: (25 hours)
Busiest time: 3:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Missing itemsTweet re: Product issuesTweet re: Delivery/Installation ProblemTweet re: ReturnsTweet re: WarrantyHelp with something else

Recent Lowe's help topics searched

Tonight I visited the **** Veterans Parkway Columbus, Ga ***** location. Currently in t...
Good afternoon, we purchased a range oven that is slide in on ********* from Keller, T...
Have a Manager call me ***-***-**** related order number *********. Thank you
Hi! On ******* I placed an order ********* by internet say * to * days. I was expect...
I am looking for medal trim for my tiles tht I am installing in my shower and tub and n...
Lowe’s pole fell and struck my truck, causing damage. It belonged to Lowe’s and the equ...
I have been trying to purchase a kitchen cabinet **** for several weeks. Each time the...
Returned * washing machines that were broken and I am still being billed for a washer t...
I am trying to set up a Board for an Association in which Lowe's has a property. Legal...
The issue is this I have been a customer of Lowe’s for many years now my husband bless...
Please tell me the details if there are any current or recent product recalls for the K...
I love Lowe's. I'm not I military discount person but I think I've saved many people's...
December of **** we purchased home to flip
Please call me at **********
My card number is ****-***-***-**** * and nobody recognizes this card. What I am trying...
All lowes have a lack of customer service but sometimes they go out of their way its th...
I wanted to purchase a clearance wall oven that was on display at store ***** and marke...
Get help with my issue

Lowe's Online Help at lowes.com - Info & Stats

Help desk address
http://www.lowes.com/webapp/wcs/stores/servlet/ContactUsLandingPageView?langId=-1&storeId=10151&catalogId=10051
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:15pm
Average turnaround time
25
Rank amongst all ways to reach them
4
Other means of communication
phone, email, web, twitter
Communication customer rating
71%
Quality of help rating
64%
Votes for online help
78
When this was last updated
Fri Feb 21 2020 09:00:00 GMT+0000 (UTC)
Best phone number
800-445-6937

Lowe's Help Pages: What to Know

This is the Lowe's help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Lowe's's best customer help page or faq or forum, this is the best entry point according to 9,108 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-445-6937) which we show above. Sometimes when you dig through the various help topics and volumes on lowes.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Lowe's agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Lowe's: General Information

Lowe's has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Lowe's using 4 different media: phone, email, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-445-6937 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lowe's.

Do Lowe's and GetHuman work together?

GetHuman has no relationship with Lowe's and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Lowe's Contact Info

Other Company Help Desks

T-Mobile Help PagesVerizon Help PagesWells Fargo Help PagesAmerican Airlines Help PagesBank of America Help PagesCapital One Help PagesFedEx Help PagesWeight Watchers Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!