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Lids Customer FAQ

Top Answers & How-to Guides

What is Lids's Phone Number?

The question we are asked most often is about how to talk to Lids customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do I need an account to place an order on Lids.com?

No, you do not need an account to place an order on Lids.com. While creating an account does provide added benefits such as order tracking...

How long does it take for Lids to ship an order?

At Lids, we strive to deliver your order in a timely manner. Shipping times may vary depending on the shipping method chosen and the...
Ask any question you have about Lids customer service, get an answer now.
Contact Lids customer service

Refunds and Returns

How Do I Get a Refund from Lids?

If you want to return something you bought from Lids, you will be eligible for a refund no matter the reason for the return. You have...
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What is Lids return policy?

Lids offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, simply...
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How long does it take to process a refund?

At Lids, we strive to process refunds as quickly as possible. Once we receive the returned item(s), it typically takes 7-10 business...
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Can I return an item I purchased from a Lids store to Lids.com?

Yes, you can return an item purchased from a Lids store to Lids.com. At Lids, we strive to provide our customers with a hassle-free...
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Order Tracking

How Do I Track My Lids.com Order?

Lids.com makes it easy and convenient to request your Lids.com order tracking number should you lose it. With the information provided,...
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How long does it take for Lids to ship an order?

At Lids, we strive to deliver your order in a timely manner. Shipping times may vary depending on the shipping method chosen and the...
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Account Management

Do I need an account to place an order on Lids.com?

No, you do not need an account to place an order on Lids.com. While creating an account does provide added benefits such as order tracking...
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Order Changes

Can I cancel or modify my order after it has been placed?

Yes, you can cancel or modify your order after it has been placed, but only if the order has not yet been processed for shipment. If...
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Payment Methods

What payment methods does Lids accept?

Lids accepts a variety of payment methods to ensure convenient and seamless transactions. Customers can choose to pay with major credit...
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Shipping Options

What shipping options are available on Lids.com?

Lids.com offers a range of convenient shipping options to ensure fast and reliable delivery of your orders. We currently provide two...
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International Shipping

Do you offer international shipping?

Yes, Lids offers international shipping. We understand that our customers come from all over the world, and we strive to provide convenient...
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Help me with my Lids customer service issue

Ask any question you have about Lids customer service. We will do our best to get you answers right away.
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