Lazada Help Pages

Lazada Customer FAQ, Forum, and Online Help Desk

For Customer Care
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Lazada doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Lazada help topics searched

REQUEST TO DELETE MY ACCOUNT**dear Lazada,***I want to delete my account please.....**s...
saya order brg estimate smpai * september ****....but now dah * september brg still tak...
Hi i want to retrieve my account on lazada. The sim card that i used to register just...
Hi, my name is Harina and I'm working with Honeywell Malaysia. We would like to review...
How can i change my lazada seller account from individual to corporate?
how can i change my lazada individual seller account to corporate.
Saya membeli jam watch series * dalam lazada *-*-**. Saya menghubung jam tersebut denga...
I want to buy an Ipad air * via installment. But everytime I place my order, it will al...
Tolong dong diproses cicilin lazada paylather saya yang jatuh tempo tanggal * sep...
I didn't receive my items but the delivery man say I received items. I that any proof f...
saya ada order barang drp lazada tetapi disebabkan brg hilang dlm perjlnn lazada batalk...
This is the first time I was asked to verify my lazada account when I tried to login...
Paid converge thru lazada using lazada wallet yesterday. More than **hrs and my payment...
Hi sir i order things for lazada .my things already arrive my place but not get my hand...
I requested refund and sent * phones back and they only refund for * unless i give them...
Why can't that product be returned?
May i know why my account * information under verification?

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Lazada Help Pages: What to Know

The Lazada help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Lazada to share, but we can point you in the right direction. In the last 12 months, 10,818 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Lazada customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Not only does Lazada not have an online knowledge base or help desk where you can search for your problem and get some answers, but they also don't have a phone number. Which means it's time to get creative. If they have a Twitter handle or Facebook page, we should list that here, and regardless if you find a way to get in touch with them, please share it with us so we can tell other customers. Customers like you are looking for help online for a large array of reasons, ie Refund For A Charge. Hopefully, Lazada will build a web-based presence soon to address common problems and questions. Given that Lazada does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Lazada: General Information

Lazada doesn't have an online help desk for customer service, and unfortunately you can't call them on the phone either. You can only get help from Lazada one way that we know of and that is by chat. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Lazada.

Do Lazada and GetHuman work together?

GetHuman has no relationship with Lazada and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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