LastPass Help Pages

LastPass Customer FAQ, Forum, and Online Help Desk

LastPass Help @ lastpass.com
Customer Help
Average time to fix: (82 hours)
Busiest time: 2:45pm
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Recent LastPass help topics searched

How do I get a human at LastPass. I submitted a question and the only response I get i...
I am looking into LastPass for a business. I have a few questions about it.*We are a f...
How do I get a family account if I have Apple products? I try the trial and it says I...
First, Shared passwords don't work. The accessed sites, eg Wall Street Journal, Vermon...
Android account recovery does not work! The app "Change Master Password" button does no...
Hello..**How can I create a password entry on LastPass for a website that supports MFA...
I cannot get a reply from customer service either and have a similar issue and am also...
I have not received help from *****@***.com I have a support ticket and one reply that...
I keep having trouble logging in, what's going on?*Also would love to speak to a person
My LastPass case **********I'm a ** year old and I'm trying to recover my master passwo...
I called LastPass customer service last week and spoke with a Cust Serv agent I have a...
I'm receiving this message: *We couldn't find any one-time passwords for your account...
Cannot use last pass with IE but able to use it with chrome
cancel automatic payment
do not want automatic payment each year
change credit card payment
Can not sign in - Password changed and I can't find new password - When I go to "Reset...

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LastPass Online Help at lastpass.com - Info & Stats

Help desk addresshttps://lastpass.com/support.php?lpnorefresh=1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2:45pm
Average turnaround time82
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating66%
Quality of help rating95%
Votes for online help50
When this was last updatedSat Aug 08 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-830-6680

LastPass Help Pages: What to Know

This is the LastPass help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for LastPass's best customer help page or faq or forum, this is the best entry point according to 4,026 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-830-6680) which we show above. Sometimes when you dig through the various help topics and volumes on lastpass.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from LastPass agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting LastPass: General Information

LastPass has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with LastPass using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-830-6680 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like LastPass.

Do LastPass and GetHuman work together?

GetHuman has no relationship with LastPass and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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