LastPass Help Pages

LastPass Customer FAQ, Forum, and Online Help Desk

LastPass Help @ lastpass.com
Customer Help
Average time to fix: (84 hours)
Busiest time: 10:15am
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Recent LastPass help topics searched

I am unable to log-in to Last Pass. I have used the password I have used for the past s...
I thought I canceled LastPass but credit card was charged. How do I stop it?
Last year or so I downloaded LastPass and checked it out but don't remember creating an...
I have been a customer for * years and every year I pay $**.** for the premium account...
Forgot my LastPass Premium Master Password. Need instructions on setting up new account...
My name is Jeanene Lang. I am Peter Wold's Administrative Assistant. He has a LastPass...
My **-day trial ends tomorrow. What do I need to do to continue with the free, no mont...
NO my issue has not been resolved.*i could not get a meaningful dialogue.
LP requires me to log in to LP every time I close the Chrome. It is annoying.*I've was...
I can't get into my account at lastpass
Want to make sure my account is deleted and canceled.*User: *****@***.com
PC laptop windows ***Unable to recover master password*Can I save password file if I de...
I have tried without success to recover my password. *I have not given a "hint" *Other...
I am locked out. I tried using the onetime password. It did not work, I am teaching ton...
* HOURS AGO i WANTED TO SIMPLIFY MY MASTER PASSWORD. I followed instructions, but must...
Last Past icon used to appear on my task bar. It does, no longer. How can I make it return
I can't remember my master password and I didn't put in a hint.

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LastPass Online Help at lastpass.com - Info & Stats

Help desk addresshttps://lastpass.com/support.php?lpnorefresh=1
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:15am
Average turnaround time84
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating64%
Quality of help rating97%
Votes for online help52
When this was last updatedSat Aug 06 2022 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-830-6680

LastPass Help Pages: What to Know

This is the LastPass help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for LastPass's best customer help page or faq or forum, this is the best entry point according to 4,026 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-830-6680) which we show above. Sometimes when you dig through the various help topics and volumes on lastpass.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from LastPass agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting LastPass: General Information

LastPass has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with LastPass using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-830-6680 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like LastPass.

Do LastPass and GetHuman work together?

GetHuman has no relationship with LastPass and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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