LastPass Help Pages

LastPass Customer FAQ, Forum, and Online Help Desk

LastPass Help @
Customer Help
Average time to fix: (81 hours)
Busiest time: 1:30pm
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Recent LastPass help topics searched

I would like to start my free trial but have no idea where to begin. I would like a re...
Forgot master password. All recovery or reset operations fail. I have a premium accoun...
I want to cancel my account
My husband has died and just got renewed * March **** for his last pass which I do not...
i changed my password and can not log in.*How can I get a new account and get my info t...
Since I upgraded to Premium, and at your suggestion removed the free version, I've been...
I have installed authenticator on my iphone *. It keeps running. I see on the screen...
Recently watched a couple videos on YouTube regarding "Google tracking" and that potent...
I accidentally threw away paper with master password on it. Help me I am ** years old a...
I can’t retrieve my password
I joined families and cannot log on. Forgot master password.
I am unable to receive notifications and need to get into my LastPass account. I have...
Is this report which I received this week an accurate report about LastPass? I am a pa...
Cannot sign into my last pass account and I don't have any of my email or sign in info.
will not open comcast e mail for either of * users
I have shared my last pass accounts with my virtual assistant. I have sent the account...
tried to cancel last pass there is no cancel proviso in my account

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LastPass Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:30pm
Average turnaround time81
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating67%
Quality of help rating94%
Votes for online help49
When this was last updatedSun Jun 13 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-830-6680

LastPass Help Pages: What to Know

This is the LastPass help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for LastPass's best customer help page or faq or forum, this is the best entry point according to 4,026 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-830-6680) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from LastPass agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting LastPass: General Information

LastPass has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with LastPass using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-830-6680 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like LastPass.

Do LastPass and GetHuman work together?

GetHuman has no relationship with LastPass and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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