L'Oreal Help Pages

L'Oreal Customer FAQ, Forum, and Online Help Desk

L'Oreal Help @ us.lorealprofessionnel.com
Customer Help
Average time to fix: (27 hours)
Busiest time: 1pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent L'Oreal help topics searched

I have used Loreal Revitalift for eyes since you came out with the product and I love...
Hello, **I was wondering if someone could help with choosing the perfect shade of found...
The new **** mulberry in fancy case is clearly not the old **** mulberry lipstick as st...
I have been using L’Oreal Telescopic Mascara (***) for the past ten years and it seems...
I bought two boxes of your product L'Oreal blonde supreme excellence creme at Walgreens...
I have never written a letter to any manufacture, but I feel compelled to write this on...
is the L'Oreal Infallible longwear eye pencil able to be sharpened?*It appears to be pl...
I bought L’Oreal Voluminous which I have bought before and looked at package several ti...
I use several loreal products. I bought Infallible longwear eyeliner. While I like the...
Please help I bought loreal feria high-lift brown hair color b** my hair is natural bro...
I used to be a L"Oreal customer in Sask.( Canada) and would buy the lengthening mascara...
Question about a product
I have had buy l'oreal pairs new formula age perfect night cream, I thought its can us...
I purchased an Infallible longwear eye pencil in brown. I got maybe * uses then tried t...
I had an immediate allergic reaction right after I had applied your day*night cream: Co...
I bought Magic Skinbeautifier BB creme a couple days ago. I applied it yesterday mornin...
Need to know where I find the Expiration date on Loreal Preference hair colour *** **R...

Get help with my issue

L'Oreal Online Help at us.lorealprofessionnel.com - Info & Stats

Help desk addresshttp://us.lorealprofessionnel.com/email-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1pm
Average turnaround time27
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating62%
Quality of help rating65%
Votes for online help71
When this was last updatedSun Aug 02 2020 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-322-2036

L'Oreal Help Pages: What to Know

This is the L'Oreal help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for L'Oreal's best customer help page or faq or forum, this is the best entry point according to 3,864 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-322-2036) which we show above. Sometimes when you dig through the various help topics and volumes on us.lorealprofessionnel.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from L'Oreal agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting L'Oreal: General Information

L'Oreal has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with L'Oreal using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-322-2036 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like L'Oreal.

Do L'Oreal and GetHuman work together?

GetHuman has no relationship with L'Oreal and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

L'Oreal Contact Info

Other Company Help Desks

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!