Kohl's Credit Help Pages

Kohl's Credit Customer FAQ, Forum, and Online Help Desk

Kohl's Credit Help @ cs.kohls.com
Customer Help
Average time to fix: (8 hours)
Busiest time: 9am
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Recent Kohl's Credit help topics searched

I have an order that was placed a while back and still have not received it. The order...
i want to close*cut* my kohl's card*what i have to do?*thank you*larisa
Cant make online purchase
Telling me my kohl’s cash is *$ and I haven’t used it.
I paid my last bill a day late and got a late fee charge. I have never done this previo...
Shipping package returned
Recently i have bought a fitbit, same watcb price reduced by **$. Will you guys do a pr...
Lost bill need to pay u
my kohl's charge is hacked and someone charged my kohl's charge card
I can not get to the page where I can enter my card number to pay for order
I need go talk to someone
I ordered shoes on Monday and got the confirmation email, yet when I click "manage my o...
An item i oreder online was canceled and idk why. Was i charged for it still
Package was delivered opened.
I forgot to put my number in the keypad at the store. I used my kohl’s cash, will I sti...
I want to pay on my Kohl’s credit card that I opened on Friday, but I don’t have my acc...
I ordered something Order *: **********.**I updated my address and the billing address...

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Kohl's Credit Online Help at cs.kohls.com - Info & Stats

Help desk addresshttps://cs.kohls.com/
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time8
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating93%
Quality of help rating62%
Votes for online help61
When this was last updatedMon Jun 21 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-564-5740

Kohl's Credit Help Pages: What to Know

This is the Kohl's Credit help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Kohl's Credit's best customer help page or faq or forum, this is the best entry point according to 10,704 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-564-5740) which we show above. Sometimes when you dig through the various help topics and volumes on cs.kohls.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Kohl's Credit agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Kohl's Credit: General Information

Kohl's Credit has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Kohl's Credit using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-564-5740 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Kohl's Credit.

Do Kohl's Credit and GetHuman work together?

GetHuman has no relationship with Kohl's Credit and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Kohl's Credit Contact Info

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