Kmart Help Pages

Kmart Customer FAQ, Forum, and Online Help Desk

Kmart Help @ kmart.com
Customer Help
Average time to fix: (55 hours)
Busiest time: 2pm
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Recent Kmart help topics searched

KMART IS OUT OF CONTROL WITH TAKING ADVANTAGE OF ITS CUSTOMERS BY OVERCHARGING AND KEEP...
Hi, We bought * kayaks from the Altoona, PA store * month ago as Christmas presents. My...
I received my order yesterday ******** which was for St Jude’s bear ornaments. I ordere...
On ******** at *:** I purchased a coat at store ****. It was marked **% off. It rang up...
Boxing Day the day after Christmas I went to return unwanted Christmas presents i had r...
I ordered the dorel Belmont Twin Bunkbed on December **th and got a email saying it was...
Merry Christmas to my ** year old daughter. This morning as she open her gift, a phone...
I visted a store tonight and it claimed that kmart closed at **:**pm. My sister had jus...
Merry Christmas to my ** year old. Who I purchased a phone from Kmart * days before Chr...
So I came to you store on December **nd. I bought * items. I used a member coupon...
On December *nd we placed many items on Lay away for Christmas for our Children. On De...
I purchased **% of my Christmas presents for my family from Kmart. I spent close to...
Customer Service suggested for me to go to JCPenny to get comparable item, and pay * ti...
My name: Heather Sheehan*Rewards*: ******************Items I put on layaway (*******) o...
I went to the only kmart in my area today to take advantage of the hot wheels kday even...
Very disappointed with Kmart*Sears customer service on the phone. I have had two incid...
I purchased some Adam Levine clothes in October and specifically asked the clerk if my...

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Kmart Online Help at kmart.com - Info & Stats

Help desk addresshttp://www.kmart.com/shc/s/nb_10151_10104_NB_CSHome
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time55
Rank amongst all ways to reach them4
Other means of communicationphone, chat, email, web
Communication customer rating74%
Quality of help rating87%
Votes for online help223
When this was last updatedFri Jun 18 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-697-7125

Kmart Help Pages: What to Know

This is the Kmart help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Kmart's best customer help page or faq or forum, this is the best entry point according to 17,940 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-697-7125) which we show above. Sometimes when you dig through the various help topics and volumes on kmart.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Kmart agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Kmart: General Information

Kmart has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Kmart using 4 different media: phone, chat, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-697-7125 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Kmart.

Do Kmart and GetHuman work together?

GetHuman has no relationship with Kmart and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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