While we strive to accommodate such requests, once a digital gift card has been issued, it is typically non-refundable and cannot be cancelled. This is largely due to the card's value being readily available upon purchase. If you have further concerns or exceptional circumstances, we suggest reaching out to the Kmart customer service team directly to discuss your situation. They may be able to provide alternative solutions, depending on specific circumstances. Please note that their ability to assist may be limited given the nature of digital gift card sales.
Asked Mar 8, 2024 12:51 AM