Kmart Customer Service Issues

I'm interested in knowing the individuals responsible for creating the visual proxy collage featured in Kmart's [redacted] annual report, especially for the cover and the entire report. It would be helpful for Kmart to address this issue by providing transparency to its investors from that time. Additionally, can anyone confirm when Kmart Corp. engaged West Coast Customs to convert a metro bus into a mobile hospitality store for $1 million? Although innovative, there are concerns about the timing of this project. Lastly, was Baron's Proxy Service involved in producing the visual proxy for Kmart Corp's [redacted] annual report? Thank you.

Hello, I visited your store at the Churchill Centre in suburban Adelaide on Friday, February 11, [redacted], around 6:10 pm. I picked out a few pairs of pants to try on and headed to the fitting room where I encountered a rope blocking entry. Next to the vacant counter was a button labeled "please press for service." After pressing it multiple times and waiting for about 10 minutes, two young employees walked past. The male employee, while walking and chatting with a colleague, swiftly mentioned, "fitting room is closed mate," without stopping. I expressed my dissatisfaction, to which he responded, "sorry mate," without turning back. The service I received at Kmart was disappointing. I believe the fitting rooms should be available whenever the store is open. If there's a specific closing time for the fitting rooms, a simple sign on the counter stating "Sorry, fitting rooms closed" would prevent customers from wasting their time pressing the button and waiting in vain.

I bought a pair of jogger trousers for $20, but my receipt showed a charge of $22. When I returned the item to the Erina store for a refund of $2, I noticed the price was still marked as $20 but charged at $22. It's concerning that this might have affected other customers. The staff didn't seem to think it was a big issue, stating that it was only $2, but for me, every dollar counts. I believe staff should be trained to apologize and show more concern in such situations. I hope this pricing issue is resolved promptly. Thank you. Sincerely, Sue Roxbugh

I reside within walking distance of K-Mart Keilor Downs. Unfortunately, I have had to switch my shopping to Watergardens or Caroline Springs due to the lack of available staff on the floor at Keilor. It has been like this for months, which is very disappointing as it was not the case before. It seems like the store manager may be cutting costs at the expense of customer service. I recommend visiting the store to witness the issue, especially in the female pyjama section where things are a mess and unorganized. Even attempting to call for service at the desk was unsuccessful after multiple tries. It's a shame to see the store deteriorate in this manner, especially in the evenings.

I am concerned about the Yaru spring water I bought from the Glendale NSW store earlier today at around 10 a.m. on 12.10.22. When I opened it, the taste was strongly chemical. I wasn't the only one who noticed; it was so unpleasant that it felt like it was irritating my tongue, and I couldn't drink it. I am not looking for a refund. I am currently pregnant, and now I am worried that I may have ingested something harmful to my baby. I am a regular buyer of this water and have never encountered this issue before. I believe it's crucial for someone to inspect that particular batch of water for safety purposes.

Yesterday morning, I was using my Anko TWS earbuds without any issues. However, when I tried to use them in the afternoon, only the right side was working. I attempted to forget the device, restarted both my phone and earbuds, and confirmed that the battery on the left side was fully charged at [redacted]%. The left side appears to function normally but produces no sound. I don't have a bank statement as I bought them with cash, and I misplaced the receipt. I do have a text conversation confirming the purchase on February 10th, [redacted].

Hello, I worked at Kmart from [redacted] for more than 15 years. I am entitled to a pension through Kmart and wish to start the process as I am approaching retirement. I contacted PBGC, but they do not have my information. Can you provide me with a contact person to help resolve this matter? Thank you for your assistance. Sincerely, Jim W

I am writing to praise Barbara at Kmart Lismore for her exceptional customer service at the layby and photo booth. She has been incredibly helpful and patient with me, especially with my lack of skills at the photo booth. Even after losing everything in the Lismore floods last February, Barbara has continuously assisted me with laybys, returns, and exchanges, always with a kind and understanding attitude. Her professionalism and knowledge make her an invaluable asset to Kmart Lismore. I hope this letter brings recognition to Barbara's outstanding work. Thank you. - Renae Green [redacted]

I recently made some purchases from the Hamilton store online but had to return a few items due to duplicates and size issues. When I visited the store on 03/06/[redacted] to make the returns, I encountered an unpleasant experience. The staff member I approached was too busy to assist me with the returns as all my receipts were on my phone. Despite explaining my situation, I was asked to match each clothing item with the corresponding receipt, which I found challenging. After requesting to speak with a manager, I received a similar response, but eventually, they processed my return without physically matching the items with the receipts, providing me with a store voucher. Upon my return to the store to make another exchange, the staff member, SALES [redacted], was shocked to hear about my previous experience and kindly apologized for the inconvenience. Subsequently, the Duty manager approached me and encouraged me to share my feedback about what happened, showing kindness and empathy towards me.