Juul Help Pages

Juul Customer FAQ, Forum, and Online Help Desk

Average time to fix: (19 hours)
Busiest time: 10:15am
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Recent Juul help topics searched

I did the special y’all had for the blue juul and charger pack and all was well but the...
I am trying to order to the US from the UK Juul website and they won’t let me enter my...
My account was charged for the same order twice. It was $**.**. I was told one of the p...
My juul just stoped working I’ve tried to charge it put a new pod in it and it just won...
taking too long to arrive even when i ordered express post
ordered juul week and a half ago, and ordered top dollar express shipping and it still...
After I hit my juul the white light tends to stay for a while and the only way for it t...
Hello this is Katrina again anyways if I can maybe just get another one I'll send you t...
Hello my name is catreena. I purchase a juul, no more than * months ago. When I went to...
If i am ** years old and reside in New Jersey, can I buy a Juul in Pennsylvania?
I have no complaints. I love your products and the new portable charging case is geniu...
My name is Peter Taylor - I'm a multi-award winning reporter with BBC TV and currently...
I have been purchasing juul products for a little over a year now I believe and havent...
I'm trying to order pods all of your phones are shut down I would like an answer I woul...
I would like the free portable charging case. I have been on autoship for a while and t...
I wish to know more about the juul flavor available in Spain by the name of "aroma toba...
I recently bought a juul from a tobacco store in a starter kit, it no work and the numb...
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Juul Online Help at juulvapor.com - Info & Stats

Help desk address
https://www.juulvapor.com/support-ticket/
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:15am
Average turnaround time
19
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
86%
Quality of help rating
90%
Votes for online help
740
When this was last updated
Sat Mar 28 2020 10:00:00 GMT+0000 (UTC)
Best phone number
855-509-5885

Juul Help Pages: What to Know

This is the Juul help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Juul's best customer help page or faq or forum, this is the best entry point according to 31,632 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (855-509-5885) which we show above. Sometimes when you dig through the various help topics and volumes on juulvapor.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Juul agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Juul: General Information

Juul has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Juul using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 855-509-5885 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Juul.

Do Juul and GetHuman work together?

GetHuman has no relationship with Juul and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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