Joomla Software Help Pages

Joomla Software Customer FAQ, Forum, and Online Help Desk

Joomla Software Help @ help.joomla.org
Customer Help
  • It takes an average of 56 hours to fix issues starting at their website.
  • This link goes to the Customer Service section of their help site.
  • The most trafficked time of day is around 10:45am.
  • Common topics include Returns, Cancel order, Change order, Technical support, Track order, and more.
In effort to save you time pouring over the various articles on Joomla Software's website, we put together our list of most popular questions and answers, as well as step-by-step guides to the hairiest customer service problems. We recommend you start there, and follow instructions specific to your issue.

Joomla Software Online Help at help.joomla.org - Info & Stats

Help desk addresshttp://help.joomla.org/index.php?option=com_content&task=findkey&tmpl=component;1&keyref=screen.contactmanager.edit.15
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time56
Rank amongst all ways to reach them1
Other means of communicationweb, chat
Communication customer rating76%
Quality of help rating71%
Votes for online help30
When this was last updatedThu Nov 30 2023 09:00:00 GMT+0000 (Coordinated Universal Time)

Joomla Software Help Pages: What to Know

This is the Joomla Software help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Joomla Software's best customer help page or faq or forum, this is the best entry point according to 48 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on help.joomla.org, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Joomla Software agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Joomla Software: General Information

Joomla Software does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. In total, you can communicate with Joomla Software using 2 different media: web, chat. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Joomla Software.

Do Joomla Software and GetHuman work together?

GetHuman has no relationship with Joomla Software and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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