Instagram Help Pages
Instagram Customer FAQ, Forum, and Online Help Desk
Instagram Help @ help.instagram.com
Average time to fix: (19 hours)
Busiest time: 9am
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Help from a Real Person
If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now. Chat with an expert
Recent Instagram help topics searched
My instragram email ID and fone number is lost please help to recover my account *User...
Plz my help ek ladka hai jo mere insta id se photo ka screenshot lekar apni profile pr...
Dear sir *mam plz my help plz apse ek request h ek ldka hai jo meri id se photo ka scre...
I have been trying to login to my old Instagram account and it’s asking me for an authe...
Hello, I have a problem, I couldn't remember my password so I changed it but I don't kn...
For mistake i rejected a request, is there a way to accept it now that i already rejected it?
Bonjour voici mon identifiant.*Nammps***Avant mon mail :M*****@***.com*Ancien num...
Mera account chal Nahin raha hai
Quelqu’un fait un faux compte et utilise mon identit* et mes photos et indiqu* un site...
Bonjour se matin je n ai pas r*ussi a me connecter a mon compte instagram.*Le nom est...
Hi, *we can't change our account's name with our certified account @letrottoirdenface...
My account got hacked and email and mobile number have been changed in it.plz Instagram...
My Instagram id login nahi ho rahi he *Vipin***singh
* ***** ********* *** * ******, ******-** ***** ******
Bonjour*Mon compte instagram joseph*victorien a *t* suspendu par erreur.*Est-il possibl...
Get help with my issue
Instagram Online Help at help.instagram.com - Info & Stats
Help desk addresshttps://help.instagram.com/
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time19
Rank amongst all ways to reach them1
Other means of communicationweb, phone
Communication customer rating92%
Quality of help rating51%
Votes for online help4,147
When this was last updatedSun Jan 22 2023 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number650-543-4800
Instagram Help Pages: What to Know
This is the Instagram help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Instagram's best customer help page or faq or forum, this is the best entry point according to 141,978 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (650-543-4800) which we show above. Sometimes when you dig through the various help topics and volumes on help.instagram.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Instagram agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.
Contacting Instagram: General Information
Instagram has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Instagram using 2 different media: web, phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 650-543-4800 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Instagram.
Do Instagram and GetHuman work together?
GetHuman has no relationship with Instagram and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.