Ikea Help Pages

Ikea Customer FAQ, Forum, and Online Help Desk

Average time to fix: (52 hours)
Busiest time: 10:45am
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Recent Ikea help topics searched

Delivery scheduled for today but did not arrive. Shipping company said that order could...
Problems with order Granite Counter Top order
Attempted to call IKEA, due to call volume being too high, IKEA automatically disconnects.
No delivery update. Due today!
Awaiting delivery. No update from IKEA!!!
Delivery is due today! No update whether over email, online portal, or call from the de...
Need help placing an order.
We are missing a box to put together a RTRYSIL chest*four-drawer should’ve been a multi...
I'm trying to place an order for click and pick but the site is saying they are at the...
delivery expected for today, no tracking number and other related info provided
I’ve been trying to buy a daybed for my daughter online and pick up at store , every ti...
My delivery is past due and I would like to reschedule to be a click-and-collect pickup...
Order shipment was missing an item of the packing list, specifically the legs to a desk.
missing invoice for my order * *********
Order has not shipped but is scheduled for delivery this Friday May **, ****
I received only the sink and faucet to part of my Godmorgon* Odensvik order. The cabine...
trying to place an order for curbside but it always says the maximum was reached for th...
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Ikea Online Help at ikea.com - Info & Stats

Help desk address
http://www.ikea.com/ms/en_US/customer_service/contact_us/contact.html
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
10:45am
Average turnaround time
52
Rank amongst all ways to reach them
3
Other means of communication
phone, web, chat
Communication customer rating
93%
Quality of help rating
81%
Votes for online help
4,139
When this was last updated
Wed May 27 2020 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number
888-888-4532

Ikea Help Pages: What to Know

This is the Ikea help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Ikea's best customer help page or faq or forum, this is the best entry point according to 142,806 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-888-4532) which we show above. Sometimes when you dig through the various help topics and volumes on ikea.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Ikea agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Ikea: General Information

Ikea has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Ikea using 3 different media: phone, web, chat. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-888-4532 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Ikea.

Do Ikea and GetHuman work together?

GetHuman has no relationship with Ikea and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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