Houzz Help Pages

Houzz Customer FAQ, Forum, and Online Help Desk

Houzz Help @ support.houzz.com
Customer Help
Average time to fix: (36 hours)
Busiest time: 1:15pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Houzz help topics searched

My husband ordered me a wardrobe for Mothers Day. When it got here the boxes was torn...
I bought an item in April and will like to return it*How can I go about into doing it...
I've trying to speak with an agent or sales*person reg an item bought on-line from Houz...
Hi, we are wondering when you will be delivering to Raye King *** Long Pond Road Plymou...
On May **, **** I submitted ticket ********* "faulty product" to them for order...
I made a purchase almost a month ago that came back because of address issue. It was sh...
I want to return item. I filled out a form and they didn't reply.
If I purchase a material off your website, should I need to return, what is the Houzz r...
This is my second order having the same problem. My most recent order...
I would like to cancel an order I placed yesterday. I called the Houzz customer servic...
On May ** I ordered * -* foot cypress roll swings. My credit card was charged for this...
I ordered * blue bar stools and they both shipped May ** from Newark. I received one of...
On ******* I ordered an outdoor rug from Houzz.*On ******* got notification it had ship...
I placed and order that I need to return. There is nothing wrong with the pendant light...
Placed an order with Houzz on *-*-****. Order *****-****-****-****. I have called numer...
I am interested in purchasing a Remarque area rug, *'x**' by William Magnum for Surya...
Need to cancel the following order ****-****-****-**** Marina surf rug*it is taking to...

Get help with my issue

Houzz Online Help at support.houzz.com - Info & Stats

Help desk addresshttps://support.houzz.com/hc/en-us/requests/new
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:15pm
Average turnaround time36
Rank amongst all ways to reach them1
Other means of communicationweb
Communication customer rating62%
Quality of help rating89%
Votes for online help64
When this was last updatedFri Feb 19 2021 08:00:00 GMT+0000 (Coordinated Universal Time)

Houzz Help Pages: What to Know

This is the Houzz help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Houzz's best customer help page or faq or forum, this is the best entry point according to 4,746 GetHuman users in the last 12 months. Sometimes when you dig through the various help topics and volumes on support.houzz.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Houzz agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Houzz: General Information

Houzz does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. You can only get help from Houzz one way that we know of and that is by web. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Houzz.

Do Houzz and GetHuman work together?

GetHuman has no relationship with Houzz and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Houzz Contact Info

Other Company Help Desks

Moving? Set Up Services in 1 Call

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Call free anytime: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!