Hotwire Help Pages

Hotwire Customer FAQ, Forum, and Online Help Desk

Average time to fix: (72 hours)
Busiest time: 1:30pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.
Tweet re: Make a BookingTweet re: Change BookingTweet re: Refund a ChargeTweet re: Account AccessTweet re: Refund a ChargeHelp with something else

Recent Hotwire help topics searched

change seat on return flight from PDL to BOS on Sept **. Itinerary **************. Wa...
I was charged $**.** for no reason
Booked incorrect nights
We want a refund due to safety concerns. We pulled into the parking lot before checking...
Charged for a room but it was not available.
I did book room on hot wire and the room don’t look safe I was scared it was guys outsi...
My room is dirty my children and I can't stay here
My room is unfit for me and my children the fridge and chairs floors and paper on them
need to add a addon driver
I booked a hotel and paid insurance. I am inquiring into the cancellation policy. Looki...
Vehicle was not there. Give me a Toyota forerunner but needed a pick up that I had res...
I want my hotel booking to be moved for tomorrow. Confirmation number is A***TH****
I have a hotel reservation all paid in full and I need to transfer my reservation to a...
URGENT*Hi,*you charged me TWICE for the same amount of ***,** AUD today.**I do want in...
I had tried* this morning to book a room in Hawaii and the transactions kept getting de...
I had tried this morning to book a room in Hawaii and the transactions kept getting de...
I canceled a flight made through you. I was told to call JetBlue to cancel. I did and g...
Get help with my issue

Hotwire Online Help at hotwire.com - Info & Stats

Help desk address
https://www.hotwire.com/helpcenter/contact.jsp
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
1:30pm
Average turnaround time
72
Rank amongst all ways to reach them
4
Other means of communication
phone, email, web
Communication customer rating
61%
Quality of help rating
63%
Votes for online help
700
When this was last updated
Tue Feb 25 2020 10:00:00 GMT+0000 (UTC)
Best phone number
866-468-9473

Hotwire Help Pages: What to Know

This is the Hotwire help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Hotwire's best customer help page or faq or forum, this is the best entry point according to 44,604 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-468-9473) which we show above. Sometimes when you dig through the various help topics and volumes on hotwire.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Hotwire agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Hotwire: General Information

Hotwire has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Hotwire using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-468-9473 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Hotwire.

Do Hotwire and GetHuman work together?

GetHuman has no relationship with Hotwire and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Hotwire Contact Info

Other Company Help Desks

Capital One Help PagesFedEx Help PagesSprint Help PagesUPS Help PagesVerizon Wireless Help PagesBoost Mobile Help PagesGreyhound Help PagesWOW! Help Pages
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!