Hotwire Help Pages

Hotwire Customer FAQ, Forum, and Online Help Desk

Hotwire Help @ hotwire.com
Customer Help
Average time to fix: (77 hours)
Busiest time: 10:45am
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Recent Hotwire help topics searched

Hello, I have a severely broken foot and cannot travel or walk at all per doctor's orde...
Been trying to get issue resolved since May **th. I’ve been getting the run around and...
In December ****, we had to cancel a trip due to COVID-**. A credit of $*** was to be a...
Been on hold for * hours no representative I need help with a reservation I made
Cancel reservation that I just booked
Confirmation no* J********A* **Hi this is Uttam Paul I made a online booking it was sho...
Called * days in a roll waited * *** hours both days spoke to someone gave them my info...
I booked a reservation to rent a car. I had emergency surgery and called to see if I...
I safe a mistake when booking a package for the initial flight there and want to see if...
Purchased a flight through Hotwire and was denied access because the email said it coul...
Tried to call and cancel flight but couldn’t get through to cancel now my tickets are n...
I made a mistake while booking a vacation package and am looking for help to see if I c...
cancel a reservation I booked yesterday
need to cancel a flight reservation
I booked hotel for this weekend in Springfield Missouri. Supposed to be for an executiv...
My hotel reservation for tomorrow just was canceled by the hotel!
I need to cancel my reservation that was made just this morning reservation * **************

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Hotwire Online Help at hotwire.com - Info & Stats

Help desk addresshttps://www.hotwire.com/helpcenter/contact.jsp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help10:45am
Average turnaround time77
Rank amongst all ways to reach them4
Other means of communicationphone, email, web
Communication customer rating66%
Quality of help rating58%
Votes for online help696
When this was last updatedSun Jun 20 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-468-9473

Hotwire Help Pages: What to Know

This is the Hotwire help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Hotwire's best customer help page or faq or forum, this is the best entry point according to 44,604 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-468-9473) which we show above. Sometimes when you dig through the various help topics and volumes on hotwire.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Hotwire agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Hotwire: General Information

Hotwire has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Hotwire using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-468-9473 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Hotwire.

Do Hotwire and GetHuman work together?

GetHuman has no relationship with Hotwire and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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