A:Press 2 to make changes to vacation packages, then 0#
Q:Is this phone number operational 24 / 7?
A:Yes! This call center operates 24 hours a day, 7 days a week.The least busy day is Wednesday, and the most busy day is Thursday.See below for more and to learn where this data comes from.
Q:How long will I have to wait on hold?
A:The average hold time is 25 minutes.The longest hold times are on Friday, and the shortest are on Tuesday.
This is the #2 most popular Hotwire phone number out of 3. Click below to go back to the main customer service number and other contact information:
Main phone number · Toll-free · Press 2 at the first menu. Then don't press anything, and a representative will come on the line. · To text with an agent right now, press 1. Otherwise, please remain on the line.
How do I get through the phone menu to a real live person?
GetHuman researchers routinely call this Hotwire phone number to document the phone system.
Here is our latest tip for weaving through the phone menu to get to a real person the fastest:Press 2 to make changes to vacation packages, then 0#
Here is how our research team describes the way the Hotwire phone system greets you: Which kind of booking do you need help with? For package booking, press 1. For flight booking, press 2.
What are the hours and when should I call?
Hotwire operates the call center for this 866-394-2015 phone number 24 hours, 7 days.The short answer is that you should call on a Wednesday.This observation and the following section are based on analysis of a sample set of 7,434 calls made in the last 90 days using our free, web-based phone (see above).
An important note: busy times vs hold times vs best time to call
When we refer to busy or less busy times, we are talking about the volume of calls. The busiest times are when the most people are calling this Hotwire phone number (least busy times have fewer people calling). This high call volume does not necessarily mean that you will have a long hold time when you call. Companies like Hotwire staff their call centers differently based on the time of day and day of the week, so you may experience a shorter wait on hold at the busiest of times. When we refer to the best time to call, we are referring to the optimal combination of lower call volume and shorter wait times.
The least busy time to call
The least busy day to call Hotwire is Wednesday.The most busy day to call is Thursday.Again, this is based on a sample of 7,434 calls made with our AI-powered, web-based phone in the last 90 days.
The shortest wait on hold
We measured the shortest hold times to be on Tuesday.The longest wait in the queue on average occurs on Friday.
The best time to call
In summation, the best day to call Hotwire is Wednesday.This is not the day with the shortest wait on hold in the phone system, but we still recommend it for its ideal combination of low call volume and short hold times. Plus we believe that Hotwire staffs the call center well on Wednesday.