Home Depot Help Pages

Home Depot Customer FAQ, Forum, and Online Help Desk

Home Depot Help @ homedepot.com
Customer Help
Average time to fix: (1 hours)
Busiest time: 9am
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Recent Home Depot help topics searched

My name is Cindy Bequette *Jacob from online sales is going to e-mail me when your ship...
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Online pick up order places today, would like to pick up Friday. Can you hold it?
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want to talk about delivery of a washer and dryer
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malfunction credit card - does not work in the store
Ordered a gazebo on line. It keeps saying that there is an error. There is nothing wr...
Home Depot,---purchased your new product-Lignetics Green supreme wood pellets, this pro...
i have a home depot credit card and they say i*am past due on a payment so i checked my...
**********To whom it may concern**I, Gerard R. Francois & Eugenie R. Francois purchased...
I ordered some carpet and the installer told me that it was glue down carpet and it had...

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Home Depot Online Help at homedepot.com - Info & Stats

Help desk addresshttp://www.homedepot.com/webapp/catalog/servlet/ContentView?pn=Contact_Us&storeId=10051&langId=-1&catalogId=10053&cm_sp=help-_-2podC2-_-contact_us1-_-contact_us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time1
Rank amongst all ways to reach them4
Other means of communicationphone, chat, web
Communication customer rating58%
Quality of help rating59%
Votes for online help424
When this was last updatedWed Apr 07 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number800-553-3199

Home Depot Help Pages: What to Know

This is the Home Depot help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Home Depot's best customer help page or faq or forum, this is the best entry point according to 57,798 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (800-553-3199) which we show above. Sometimes when you dig through the various help topics and volumes on homedepot.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Home Depot agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Home Depot: General Information

Home Depot has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Home Depot using 3 different media: phone, chat, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-553-3199 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Home Depot.

Do Home Depot and GetHuman work together?

GetHuman has no relationship with Home Depot and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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