Hermes.com Help Pages

Hermes.com Customer FAQ, Forum, and Online Help Desk

No Help Page or FAQ
For Customer Care
Hermes.com doesn't have a help desk, but you can tell us what your issue is and we can try to provide tips on your best course of action.

Recent Hermes.com help topics searched

I ordered a dress from PrettyLittleThing and got next day delivery... it's been four or...
Hi my order has gone missing it's not were they said they left it
driver keeps leaving my parcels behind my ash bin he has left * parcels this week behin...
Ironing board from Amazon it’s saying that it’s been delivered tracking number...
On * occasions now you have failed to deliver my parcels. I have no problems with any o...
On Wednesday you made me aware that a parcel had been diverted to the incorrect depot...
A Hermes parcel has been delivered to my door. The address is nothing like mine. what...
Stilll awaiting fix of missing parcel*since yesterday....reply says fixed but still not...
I have already been in touch with you this morning. Money have been taken out of my acc...
I would like to know the address to which parcel Tracking number P****** was delivered.
parcels being left in unsafe place
The reception is open from **.** to **.** Monday to Friday our new driver has been leav...
Delivery driver is leaving the parcels in a unsafe place
********.*Blue slip says parcel left in Green Bin, but no sign of it.**Mr J Wilkinson...
Someone else’s parcel has been wrongly delivered to my house. It is labelled ** WEY...
I'm still waiting for my refund
Hellloooooo......no contact for the past couple of days. I'm still waiting for someone...
Get help with my issue

Hermes.com Help Pages: What to Know

The Hermes.com help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem is what GetHuman seeks for all major companies. Unfortunately, we haven't found a good help page, faq or forum for Hermes.com to share, but we can point you in the right direction. In the last 12 months, 6,792 GetHuman users have come here searching for the right place to start with online help, or a FAQ or forum for Hermes.com customers. Unfortunately we have had to disappoint them and say that we don't know of one yet. Like many smaller businesses, Hermes.com has a phone number, even though they don't have a comprehensive online knowledge base where you can search for your problem and find answers. Customers like you are looking for help online for a large array of reasons, ie Track an Order. Hopefully, Hermes.com will build a web-based presence soon to address common problems and questions. Given that Hermes.com does not have an online help forum or comprehensive FAQ, we recommend trying one of the other ways to reach them that we have listed here, or else tell us why you were looking for their help in the first place. We may have some hints and better ideas to get you started.

Contacting Hermes.com: General Information

Hermes.com doesn't have an online help desk for customer service, but you can call them on the phone. You can only get help from Hermes.com one way that we know of and that is by phone. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 800-441-4488 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Hermes.com.

Do Hermes.com and GetHuman work together?

GetHuman has no relationship with Hermes.com and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.
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