Halifax Help Pages

Halifax Customer FAQ, Forum, and Online Help Desk

Halifax Help @ halifax.co.uk
Customer Help
Average time to fix: (66 hours)
Busiest time: 9:30am
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Recent Halifax help topics searched

Looking for my insurance documents as I've lost the ones I had when I moved
How can I change my email address on my account. *I can't get into my online banking a...
Dear Sir or Madam*I am trying to help my neighbour .Ms Tracey Boyle*She lives at Charlt...
i want halifax to delete my old existing phone numbers and replace them with this new n...
I would like to close my regular saver and transfer money into my current account.
Don't regonise a transaction on my account. Have been trying to phone halifax but can n...
URGENT - STAFF NOT WEARING MASK LETTING IN * CUSTOMERS NOT WEARING MASKS IN CROYDON BRA...
Asda shopping online app is saying there are problems with verifying my card details fo...
REGARDING PAYMENT ISSUE
Halifax have phoned me and state I am a victim of fraud, I am on the line but I am not...
I don't have a halifax account but they are texting me with someone's overdrawn details...
To whomsoever it may concern,*Unique reference number: OB-RBB-******.**I am writing to...
I am trying to log into my online banking but the system won't allow me to* it doesn't...
Pending transactions need to be cancelled
I cannot get through to the disputes team. Have called at least * times, my call is ans...
I need assistance because I cannot call Halifax because I don't have a mobile phone bec...
Hi again I have a big problem with the Halifax again on the * of this month Anchor trus...

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Halifax Online Help at halifax.co.uk - Info & Stats

Help desk addresshttp://www.halifax.co.uk/contactus/contactushome.asp
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9:30am
Average turnaround time66
Rank amongst all ways to reach them3
Other means of communicationphone, web
Communication customer rating67%
Quality of help rating75%
Votes for online help691
When this was last updatedMon May 23 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845-7203040

Halifax Help Pages: What to Know

This is the Halifax help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Halifax's best customer help page or faq or forum, this is the best entry point according to 14,298 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845-7203040) which we show above. Sometimes when you dig through the various help topics and volumes on halifax.co.uk, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Halifax agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Halifax: General Information

Halifax has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Halifax using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845-7203040 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Halifax.

Do Halifax and GetHuman work together?

GetHuman has no relationship with Halifax and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Halifax Contact Info

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