HSBC (UK) Help Pages

HSBC (UK) Customer FAQ, Forum, and Online Help Desk

HSBC (UK) Help @
Customer Help
Average time to fix: (45 hours)
Busiest time: 9am
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Recent HSBC (UK) help topics searched

Don't know my internet security telephone banking questions all want too do is give my...
I sent money to a wrong account so now I don’t know to do please *I don’t wanna lose mo...
I have re-set all my security as it has locked me out but it says I need to phone you t...
I have lost my card and can not block it online. Please help asap.Thank you
Change name on my account
Good morning!!! I have a problem I can not access my app to see my movement from the m...
Change name on my account and order a new card with the new name
I am receiving emails stating to update my records however I live in the West Indies an...
Nothing has happened nothing has been fixed
I have been in hospital over * months I've just got released and my bank is £* over dra...
I want to change my address
I have a cheque that has expired. I have been to HSBC in my town and they have said I c...
I have *MS so * am a bit slow*Not mentally I have had an account with you for years and...
i want to change my phone number because i can't make payments with my phone now i have...
Mr J M Donaghie*Account ******** Sort Code **-**-****I received my latest Statement of...
My security key card is not working. I live abroad.
I'm in Hong Kong on holiday and won't let me draw money out

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HSBC (UK) Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time45
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating95%
Quality of help rating94%
Votes for online help40
When this was last updatedWed Sep 28 2022 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number0845-7404404

HSBC (UK) Help Pages: What to Know

This is the HSBC (UK) help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for HSBC (UK)'s best customer help page or faq or forum, this is the best entry point according to 8,448 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (0845-7404404) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from HSBC (UK) agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting HSBC (UK): General Information

HSBC (UK) has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with HSBC (UK) using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 0845-7404404 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like HSBC (UK).

Do HSBC (UK) and GetHuman work together?

GetHuman has no relationship with HSBC (UK) and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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