Green Dot Help Pages

Green Dot Customer FAQ, Forum, and Online Help Desk

Green Dot Help @ greendot.com
Customer Help
Average time to fix: (15 hours)
Busiest time: 9am
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Recent Green Dot help topics searched

My Green dot account is restricted and what can I do to get my account working. I have...
I have * cards to my account under My name and Someone has stolen my cards my wallet ev...
How can I change the email thats link to my green dot account.
Someone got into my green dot account and changed my email please I need your help to r...
Someone got in to my Greendot account and my Email and number is changed I need your he...
Someone got in to my Greendot account and changed my email and number I need you help t...
I put $** on a new card and it will not open the account due to can’t verify me
Refund request*AK**********
Can’t get my money that was transferred from old card to new card
I cant get my green dot account to come up there is an email on there I don't know
My Greendot got hacked by someone else and my email and number has been changed
I am trying to set up my account with the overdraft protection but I can not figure out...
I was adding items to purchase on an online shopping app. I was saving it in my cart to...
Hey I purchased an moneypak **-**-** at **:** went to scratch off gray strip and the co...
The app is not accepting my personal information
I need to stop a transaction that was accidentally sent
I’m unable to login to my bank app. I lost the password to the gmail I’m gonna receive...

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Green Dot Online Help at greendot.com - Info & Stats

Help desk addresshttps://www.greendot.com/about/contact-us
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time15
Rank amongst all ways to reach them3
Other means of communicationphone, web, twitter
Communication customer rating60%
Quality of help rating47%
Votes for online help3,786
When this was last updatedTue May 04 2021 10:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number866-795-7597

Green Dot Help Pages: What to Know

This is the Green Dot help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Green Dot's best customer help page or faq or forum, this is the best entry point according to 570,732 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-795-7597) which we show above. Sometimes when you dig through the various help topics and volumes on greendot.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Green Dot agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Green Dot: General Information

Green Dot has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Green Dot using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-795-7597 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Green Dot.

Do Green Dot and GetHuman work together?

GetHuman has no relationship with Green Dot and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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