Green Dot Help Pages

Green Dot Customer FAQ, Forum, and Online Help Desk

Average time to fix: (15 hours)
Busiest time: 2:15pm
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Recent Green Dot help topics searched

I have deposit money on the **th at a family Dollar store and they told me it would tak...
transfer my money and my husband's money
I have already texted you like *** time's it's a simple question were is my refund some...
Trying to figure out what happened to my refund it got put on a green Dot card Everytim...
I can't get to my account online because I don't have the old phone number to get in...
I added $*** to a Green Dot card. Try to use it the first time and it tells me "Unable...
My tax refund was done by TurboTax and my funds are supposed to be on a green dot card...
I need a new card shipped to a new address. Please help
I have two baby thts needs dipers n wipes n my card not giving me my money
Been trying to get a card with my credit of ***$. They say the send it but don’t emai...
My card is block I need help asap hallo please my card is block I can't fix the issue o...
I never received my card
My girlfriend got the card and I was trying to get it unlocked and I need someone to co...
I keep getting cards in the mail, but I already have one that I use. This is the second...
Both kf my card are saying *$ I just spent **$ loading them and nothing
I will like to cancel my green dot card
Card was stolen from the mail
Get help with my issue

Green Dot Online Help at greendot.com - Info & Stats

Help desk address
https://www.greendot.com/about/contact-us
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
2:15pm
Average turnaround time
15
Rank amongst all ways to reach them
3
Other means of communication
phone, web, twitter
Communication customer rating
57%
Quality of help rating
50%
Votes for online help
3,782
When this was last updated
Fri Mar 27 2020 10:00:00 GMT+0000 (UTC)
Best phone number
866-795-7597

Green Dot Help Pages: What to Know

This is the Green Dot help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Green Dot's best customer help page or faq or forum, this is the best entry point according to 570,732 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (866-795-7597) which we show above. Sometimes when you dig through the various help topics and volumes on greendot.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Green Dot agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Green Dot: General Information

Green Dot has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Green Dot using 3 different media: phone, web, twitter. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 866-795-7597 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Green Dot.

Do Green Dot and GetHuman work together?

GetHuman has no relationship with Green Dot and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Green Dot Contact Info

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