Georgia Power Help Pages

Georgia Power Customer FAQ, Forum, and Online Help Desk

Georgia Power Help @ customerservice.southerncompany.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 9am
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Recent Georgia Power help topics searched

Want explanation Neighborhood power restored but * houses left behind.
We are roofing a home at **** Woodsong Trail Dunwoody ****** for Bryant Hodgson. There...
Tree branches on power line where line leaves house. Still have power
My power went out * days ago after a * hr minor tropical storm. Are you people complet...
What heck? We had a short tropical storm on Wednesday and I still don't have power. Nee...
I’m on pre-pay and I just need to check my balance I can’t get my own line to get me there
Having intermittent power issues. Reported this * days ago.
Wrong email address. Mrs *****@***.com
Our power is out and we have a ** year old woman who is oxygen dependent and lives alon...
Is power restored to **** Sheridan Rd Apt **** atlanta *****
Power outage at address where medical equipment is in use. *** Paden Mill Trail...
Power outage on hately Rd
Power went out at *am on oct **. I understand we had severe weather but every street ar...
Power outage, since this morning when is power returning? Have food in my fridge.
Our house has not had power since *am this morning and no details as of yet for any upd...
Power has been out since *am, still not back!
My mother in law Evelyn Alexander lives at **** Winston Place, Decatur, ga ******She is...

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Georgia Power Online Help at customerservice.southerncompany.com - Info & Stats

Help desk addresshttps://customerservice.southerncompany.com/ContactUs.aspx?mnuOpco=gpc&mnuType=res&nav=top_cus_cu
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help9am
Average turnaround time10
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating56%
Quality of help rating81%
Votes for online help431
When this was last updatedSat Apr 17 2021 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-660-5890

Georgia Power Help Pages: What to Know

This is the Georgia Power help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Georgia Power's best customer help page or faq or forum, this is the best entry point according to 16,230 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-660-5890) which we show above. Sometimes when you dig through the various help topics and volumes on customerservice.southerncompany.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Georgia Power agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Georgia Power: General Information

Georgia Power has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Georgia Power using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-660-5890 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Georgia Power.

Do Georgia Power and GetHuman work together?

GetHuman has no relationship with Georgia Power and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

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