Georgia Power Help Pages

Georgia Power Customer FAQ, Forum, and Online Help Desk

Georgia Power Help @ customerservice.southerncompany.com
Customer Help
Average time to fix: (10 hours)
Busiest time: 2pm
Use GetHuman's issue-specific help: Get targeted tips, help from customers with the same problem, reminders & more.

Recent Georgia Power help topics searched

Don't want to end service
Don't want to end service.
Status of underground wire replacement and box repair on skyline Dr in Madison GA betwe...
Service has been disconnected. I need to have it restored
Pd bill want restored please thank you
Trying to cut my service
Auto pay feature on ga power website said charge was pending then never got charged pos...
Did receive the bill and don't know the the account number to pay the bill
Transferring a service to another location
I am concerned that we might have a power outage. Allen Waddell, **** Fernwood Dr. we h...
Would like to get the power cut on at one of my properties **** Lockwood Dr., Atlanta...
Need my acct no to complete appl for senior citzen disc on ga pwr bill.
Need my acct no to fill out form for senior discount..
Paid **.** dollars for prepaid account and my power is not back on yet.
I need to know why my bill is elevated.
My address is ***w. Broad street,climax,GA.***** ACCOUNT * ****-*****. PROBLEM: EVERY...
Want to talk about flat rate

Get help with my issue

Georgia Power Online Help at customerservice.southerncompany.com - Info & Stats

Help desk addresshttps://customerservice.southerncompany.com/ContactUs.aspx?mnuOpco=gpc&mnuType=res&nav=top_cus_cu
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help2pm
Average turnaround time10
Rank amongst all ways to reach them2
Other means of communicationphone, web
Communication customer rating69%
Quality of help rating94%
Votes for online help459
When this was last updatedSun Oct 02 2022 08:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-660-5890

Georgia Power Help Pages: What to Know

This is the Georgia Power help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Georgia Power's best customer help page or faq or forum, this is the best entry point according to 16,230 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-660-5890) which we show above. Sometimes when you dig through the various help topics and volumes on customerservice.southerncompany.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Georgia Power agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Georgia Power: General Information

Georgia Power has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Georgia Power using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-660-5890 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Georgia Power.

Do Georgia Power and GetHuman work together?

GetHuman has no relationship with Georgia Power and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Georgia Power Contact Info

Other Company Help Desks

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!