Georgia Power Help Pages

Georgia Power Customer FAQ, Forum, and Online Help Desk

Average time to fix: (10 hours)
Busiest time: 3:45pm
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Tweet re: Account AccessTweet re: Cancel ServiceTweet re: Report an OutageTweet re: Setup Payment ArrangementTweet re: Transfer ServiceHelp with something else

Recent Georgia Power help topics searched

Trying to get electric service start.
I would like my account number to pay my bill via bill matrix today before * pm...
I would like to determine how much a power bill will cost for a specific address.
How to cut electric on at *** Pine street Tifton Ga. *****
I'm not able to pay my full arrangement by the **th
I was trying to set up my online account. My power is off and I need to pay my minimum...
Hi, I have a tree that's about to fall on the power line. It's leaning so hard onto it...
i want to pay but do not have my act*
I need to find my remaining balance. I made payment arrangements to pay by the **th and...
My power will be turned off tomorrow but I had called last week and asked for a payment...
I need to adjust my payment arrangement
I need to alter my payment arrangement
Need to alter payment arrangement
Need assistance with payment on my account
How can I get an extension to pay my georgia power bill?
I'm asking ga. Power to reconnect my power bill and me getting power in my name , afte...
I need help with my bill. They added a ***.**$ late fee. I can't p the regular bill. I...
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Georgia Power Online Help at customerservice.southerncompany.com - Info & Stats

Help desk address
https://customerservice.southerncompany.com/ContactUs.aspx?mnuOpco=gpc&mnuType=res&nav=top_cus_cu
Call-back available
NO
Department you interact with
Customer Service
Help desk hours
24 hours, 7 days
What is the busiest time for help
3:45pm
Average turnaround time
10
Rank amongst all ways to reach them
2
Other means of communication
phone, web
Communication customer rating
57%
Quality of help rating
82%
Votes for online help
430
When this was last updated
Thu Apr 02 2020 08:00:00 GMT+0000 (UTC)
Best phone number
888-660-5890

Georgia Power Help Pages: What to Know

This is the Georgia Power help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for Georgia Power's best customer help page or faq or forum, this is the best entry point according to 16,230 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-660-5890) which we show above. Sometimes when you dig through the various help topics and volumes on customerservice.southerncompany.com, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from Georgia Power agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting Georgia Power: General Information

Georgia Power has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with Georgia Power using 2 different media: phone, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-660-5890 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like Georgia Power.

Do Georgia Power and GetHuman work together?

GetHuman has no relationship with Georgia Power and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family.

Georgia Power Contact Info

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