Help Pages Customer FAQ, Forum, and Online Help Desk Help @
Customer Help
Average time to fix: (50 hours)
Busiest time: 1:45pm
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Recent help topics searched

Hello, I paid for a *.* fl. oz. Habanita, but recieved *.* fl. oz. If you can't send me...
Hi I'm writing this email for my refund which hasn't been established yet**Order no...
I ordered my cologne on Jan * **** and I haven't received my order yet
I placed my order few days back and I keep getting emails asking for an authorisation c...
Still haven’t received my order from FragranceX!
Hi! My name is silvana Rodr*guez and Yesterday I ordered a perfume and paid with Apple...
My order has still not arrived and it’s been several days. I was told to contacts them...
Still no package. Ordered weeks ago. I'm going to file a claim.
Hey so I ordered but I miss spelled my email and didn’t get a tracking number. I placed...
I shipped an order however I want it to be shipped to the billing address instead of th...
the order ******** is not completed.*****Hello, **Canada post explains to me, that you...
Hello.*Is it possible for the shipping address to be different from the billing address...
I order an item * ******** on ********** haven’t received any update. Very very unprofe...
Haven't received my order but I received an email saying delivered order tracking numb...
Dear Sir*Madam**On the **th of december.**** i have ordered two parfumes which i still...
Hi I placed an order. It’s the wrong adress and courier can not deliver it because they...
I ordered * fragrances and only received one... I've tried to call, but to no avail. I...

Get help with my issue Online Help at - Info & Stats

Help desk address
Call-back availableNO
Department you interact withCustomer Service
Help desk hours24 hours, 7 days
What is the busiest time for help1:45pm
Average turnaround time50
Rank amongst all ways to reach them3
Other means of communicationphone, email, web
Communication customer rating77%
Quality of help rating78%
Votes for online help55
When this was last updatedWed Jun 16 2021 09:00:00 GMT+0000 (Coordinated Universal Time)
Best phone number888-557-3738 Help Pages: What to Know

This is the help page where most customers begin when they have a customer service problem, plus information about what the turnaround time is for helpful responses and how to find assistance for your specific problem. If you are looking for's best customer help page or faq or forum, this is the best entry point according to 552 GetHuman users in the last 12 months. If you can't call on the phone or don't want to wait on hold right now, using their online help desk is a good way to call, but they also do have a phone number (888-557-3738) which we show above. Sometimes when you dig through the various help topics and volumes on, you end up needing to go back and forth with somebody in their customer service department, in which case they may switch to email as the medium for communication. In the event that your search here on their help pages turns into an email conversation, you can expect the turnaround for fixing the issue to be a bit on the slower side. You may go several hours or a day without getting a reply from agents. But on the bright side that back and forth can turn out to be less time overall, than, say, getting on the phone with a customer service representative.

Contacting General Information has a page or online help desk for customer service, but you can also call them on the phone. In total, you can communicate with using 3 different media: phone, email, web. And again, if you didn't realize it was an option and you'd rather have a dialog with somebody, you can actually phone them. But check out our information about their phone number 888-557-3738 to get more specifics there, such as the average wait time or to check if a real live human being actually picks up the phone. If you see any errors in this information, be sure to let GetHuman know. We try to gather and share the best information we can from the millions of customers that visit every month and tell us about their experiences with companies like

Do and GetHuman work together?

GetHuman has no relationship with and does not operate its help desk or customer support operations. GetHuman is a place for customers to share helpful links and ideas that help solve customer service problems for all of us. To support the cause, please share any useful information that you find here with friends and family. Contact Info

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