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FragranceX.com Customer Service

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Top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for FragranceX.com.

Do you offer international shipping? Yes, FragranceX.com offers international shipping. We understand that our customers come from all over the world, and we want to ensure... Read more

Do you offer gift wrapping services? Yes, FragranceX.com offers gift wrapping services for orders placed on our website. We understand the importance of presentation when... Read more

Can I cancel or modify my order? Yes, you can cancel or modify your order at FragranceX.com, but it depends on the status of the order. If your order has not been processed... Read more

Are the products on FragranceX.com authentic? Yes, all the products available on FragranceX.com are 100% authentic. We understand the importance of purchasing genuine fragrances... Read more

Can I track my order? Yes, you can track your order with FragranceX.com. Once your order has been shipped, you will receive a tracking number via email.... Read more

Do you offer any discounts or promotions? Yes, FragranceX.com offers discounts and promotions on a regular basis. We understand the importance of providing value to our customers... Read more

Can I find discontinued fragrances on your website? Yes, you can find discontinued fragrances on our website. At FragranceX.com, we understand that many customers have a deep attachment... Read more

There's more!

Click below to show 5 more questions, answers, and complete guides to common FragranceX.com customer support problems.

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Recent reasons customers contacted FragranceX.com:

I ordered * colognes and only received one!!!!!!

I placed an order with fragrance X paid in full. And only received part of my order. I...

Order ********* when will I be getting my delivery . Everyday it shows that I'm getting...

Have not gotten my order yet can't track it

I just need to reach customer service. I've been trying to get a hold of them for the p...

My names is kenny green you guys charge me twice on my order ** **. **** coley dr fayet...

Hi I placed an order and I didn’t receive it and now I can’t reach anybody if someone c...

I recently placed on order *********. When I received the order the Red Door *.* oz. s...

I ordered over the phone, versage as a christmas gift around the first of the month. I...

* -* weeks ago I ordered versage. It has not come yet. I ordered it over the phone. Ple...

Hello i have purchased a order and its not delivered pls i need help contact me in emai...

My name is Indrani Singh*Please help me with some sort of information on the status of...

My name is Indrani Singh*I order perfumes up $***.***I have not receive any confirmatio...

Fragrancex you're messed up with your packaging I have never received my package it's b...

Packages my packages from fragrancex are very very late one has an invalid tracking num...

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Does GetHuman work with FragranceX.com?

GetHuman does not work with FragranceX.com's customer support operations, directly or in any other way. GetHuman has no partnership or relation to FragranceX.com at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check FragranceX.com's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!